Office Manager for Medical Services

University of Georgia; Athens (GA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

TRS retirement

Benefits eligible

Job summary

University of Georgia in Athens, GA seeks an Office Manager for Medical Services to provide professional administrative support to the Senior Director of Medical Services. You will oversee complex scheduling across diverse clinic services and coordinate staff leave while maintaining confidentiality.

The role requires a high school diploma with 5 years of related healthcare experience and strong Microsoft Office proficiency.

Qualifications

• High school diploma or equivalent with 5 years of related experience.
• Administrative experience in a healthcare setting is preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).

Responsibilities

• Manage daily/weekly/monthly scheduling for multiple clinical services.
• Coordinate staffing and leave, ensuring appropriate coverage.
• Maintain clinical manuals, policies, and related documentation.
• Support SDMS with communications and reporting across service lines.
• Provide professional, confidential administrative support to staff.

Skills

Verbal communication

Written communication

Organizational skills

Discretion/confidentiality

Customer service

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Adobe

Job description

Job Information

Posting Number: S15896P

Posting Type: External

Working Title: Office Manager for Medical Services

Classification Title: Administrative Assistant III

Department: UHC-Medical Services

Salary: $50,094

Employment Type: Employee (Full Time)

FLSA: Non-Exempt

FTE: 1.00

Retirement Plan: TRS

Work Schedule: Monday - Friday 8 am - 5 pm

Location: Athens Area

Full/Part time: Full Time

Posting Date: 10/12/2026

Proposed Starting Date: 10/25/2026

Benefits Eligibility: Benefits Eligible

Special Instructions

We are unable to offer a work visa sponsorship for this position you must be authorized to work in the U.S. to apply.

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Summary

The Office Manager for Medical Services provides professional, administrative for the Senior Director of Medical Services (SDMS), including a complex array of support services for each of the services reporting to the SDMS. These units include Primary Care, Gynecology, Physical/Massage Therapy, Sports Medicine, Psychiatry, Vision Clinic, Dental Clinic, Pharmacy, Radiology, Nutrition, and Laboratory Services. This position directly oversees the daily scheduling for those services providing scheduled appointments for patient care, managing provider absences and communication of same for managing daily staffing needs crucial to the functioning of Health Center clinics.

The Office Manager is responsible for effectively managing complex multiple parallel scheduling needs for all clinics throughout the center, while maintaining professional and personal rapport with each staff member with whom they interact, thoughtfully balancing the needs of both for the most productive effect. Additionally, this position will have multiple opportunities for interaction with stakeholders and partners across campus and the community, thus serving as a professional ambassador for the Health Center and its employees with each of these encounters.

Minimum Qualifications

High school diploma or equivalent and 5 years of related experience

Preferred Qualifications

• Administrative experience in a healthcare setting


• Must possess above average computer skills, including 1-2 years professional experience using Microsoft Office applications (Word, Excel, etc.)


• College Health experience

Knowledge, Skills, Abilities and/or Competencies

• Knowledge of both clinical and office management principles, including wide variation in the practices, policies, regulations, and operating procedures required of the variety of service lines throughout the health center.


• Working knowledge of practices, policies of the University Health Center and the University of Georgia.


• Ability to grasp scheduling concepts for multiple clinic needs.


• Exceptional verbal and written communication skills.


• Skilled in using Microsoft Office applications, particularly Outlook, Excel, Word, and Adobe.


• Outstanding organizational skills with attention to detail and record keeping.


• Demonstrate respect for confidentiality and consistently use discretion.


• Exceptional internal and external customer service skills are essential.


• Knowledge of modern office practices and procedures, along with working understanding of HIPPA/FERPA principles.


• Knowledge of medical language and ambulatory patient care workflow.


• Ability to manage large volumes of electronic data and files efficiently and effectively.


• Knowledge of Joint Commission on Health Care Accreditation Standards preferred.


• Knowledge of wide range of policies and procedures for greater than half of the Policies & Procedures of the Health Center. Responsible for keeping these policies updated and loaded to the manual.


• Knowledgeable of various continuing education allotments, budgets, and requirements across various service lines.

Physical Demands

• Standing, prolonged sitting, typing complex and lengthy documents throughout the day with frequent interruptions and interactions.


• Walking limited distances.


• Pushing/pulling, lifting, bending, squatting and kneeling as needed.

Duties/Responsibilities

Administrative Duties / Support

• Provides direct support for Senior Director of Medical Services by managing daily/weekly/monthly schedule, including meeting schedule, clinical appointment scheduling, arranging and managing leave, composing and directing necessary scheduled/unscheduled communication with internal and external parties, providing communication and appropriate routing of incoming messages from students and their families, external partners across campus and the community.


• Manages short-term and long-term tasks and goals and projects under the provision of the SDMS office.


• Provides support for all reporting clinical lines to the SDMS, including lead clinicians in Primary Care and Gynecology Clinic, Psychiatry, Physical/Massage Therapy, Sports Medicine Clinic, Vision Clinic, Dental Clinic, Nutrition Services, Pharmacy, Radiology, and Laboratory Services.


• Maintains daily clinic schedules in the scheduling component of the University Health Center's electronic medical record for all clinical service lines and providers.


• Processes and maintains leave records for entire Medical Staff and Clinical Support Staff. Assures minimum staffing guidelines are followed.


• Maintains current knowledge of UGA travel regulations and assists with travel authorizations and reimbursement.


• Maintains clinical manual policies and others for entirety of Medical Staff and Clinical Support Staff and Services.


• Prepares and maintains complex documents, reports, and other communications.


• Reconciles Medical Services Budget.


• Collaborates with SDMS, Credentialing Specialist position, and Medical and Clinical Support Staff for yearly bylaw management.


• Collaborates with HR and Informatics to arrange and schedule on-boarding needs and activities for new Medical Staff and Clinical Staff leads, as needed, which includes coordination of uniform orders.

45% of time

Committee Meeting Management

• Provide support for multiple standing and ad hoc committees as needed.


• Prepares agendas, completing and distributing minutes and any necessary follow-up in a timely manner for each department/clinic/committee.


• Provides administrative support for clinical staff searches.


• Obtains and finalizes approvals for yearly committee Annual Reports.


• Serves as back up Administrative Support for other service lines, as needed.


• Tracks non-accidental injury reports, assisting SARC and UGA PD in managing this federally mandated campus data point.


• Performs other administrative and committee support duties as assigned.

30% of time

Clinician Peer Review and High-Risk Review

• Maintain and prepare documents monthly for high-risk review in accordance with Medical Staff Policies and Joint Commission requirements.


• Prepares clinical peer review and reporting data for all clinical providers biannually in accordance with Medical and other Clinical Staff Policies and Joint Commission requirement.

10% of time

In-services and Case Conferences

• Prepares in-service applications required to obtain continuing medical education credit through Piedmont Athens Regional Medical Center.


• Assists with contact and coordination of monthly speakers who present case conferences.


• Tracks appropriate continuing medical education credits for staff participants.

10% of time

Point of Contact- Medical Residents and Medical Students

• Organizes rotations and designs schedules of rotations.


• Serves as point of contact for all Medical Student rotations, communicating with wide array of Medical School program facilitators and administration.


• Oversees required competencies and immunization requirements for onboarding required of all students and residents rotating through UHC.

5% of time

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.