Office Manager, Assistant to COO

St Benedict's Episcopal Day School; Smyrna (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

St Benedict's Episcopal Day School is seeking an Office Manager to run the front office and support the COO, HR, Facilities, and IT. The role includes receptionist supervision, procurement, calendar coordination, and emergency process development to keep campus operations safe and efficient.

The ideal candidate has at least 3 years of Office Manager experience, strong organizational and communication skills, and proficiency with MS Office, Outlook, Word and Excel.

Qualifications

• Minimum of 3 years of prior experience as an Office Manager.
• Strong organization, time management and attention to detail.
• Excellent administrative and relationship management skills.
• Ability to balance multiple priorities in a complex environment.
• Strong communication skills, both written and verbal.
• Excellent customer service and tactful approach.
• Proficient in Office Suite; willingness to learn new systems.
• Fluency with Outlook, Word and Excel; familiarity with Adobe and Google programs.
• Extremely discreet and trustworthy; maintain confidentiality.

Responsibilities

• Manages the main campus reception and front office operations.
• Oversees receptionist coverage, equipment maintenance, purchasing and receiving.
• Coordinates space usage, visitor processes, and student check-in/out.
• Plans meetings, conferences, teleconferences, and travel with Senior Leadership.
• Ensures calendar accuracy and event scheduling on the Shared Facility Calendar.
• Coordinates room bookings and ensures conference rooms are clean and presentable.
• Oversees permits for signage and manages communications and voicemails.
• Develops emergency process instructions with the COO and ensures staff training.
• Procures school supplies in partnership with the controller and maintains stock.
• Maintains orderly public spaces and assists with carpool operations.
• Assists with RenWeb access for students and faculty/staff.
• Handles HR, Facilities and IT tasks as needed.

Skills

Organizational skills

Time management

Detail-oriented

Communication

Customer service

Tools

Microsoft Office

Outlook

Word

Excel

Adobe

Google workspace

Job description

Reports to...Chief Operating Officer/Director of HR

These roles demand a professional that is an integral part of keeping the school operating in an organized and professional manner for both an internal and external audience. The Office Manager will oversee the running of the front office and reception area and general business of the school in regards to some key day-to-day operations ensuring front office maintains safety and efficiency in the necessary protocols. As Assistant to the COO, this individual will assist in any areas as needed of Human Resources, Facility and IT.

OFFICE MANAGER RESPONSIBILITIES

• Manages the Main Campus Receptionist.
• Responsible for the managing of the front office on the main campus including the receptionist duties when the receptionist is out of the office, office equipment maintenance, purchasing and receiving, usage of school space, processes around visitors, ensure students are checked in and out properly and travel safely to and from the front desk, all while ensuring operations are running smoothly and safely.
• Works closely with Senior Leadership on various school functions, planning and scheduling meetings, conferences, teleconferences, and travel. Ensure that all school and relevant events are on the Shared Church and School Facility Calendar.
• Ensure conference room is booked properly, cleaned and presentable for meetings.
• Oversee and coordinate the permit needs for signage on Atlanta Road.
• Monitor and triage incoming communications. phone calls. Maintain the voicemail phone tree on the main campus phone.
• Research, organize and disseminate all emergency process instructions for the school, working closely with the COO in developing all processes to present to leadership.
• Partner with the controller on all procurement for the school and ensuring there is a constant stock of everyday supplies
• Ensure public spaces in the school remain organized including the front office, teacher workroom, and kitchen.Assist with carpool as needed, overseeing that carpool is closed at the proper times.
• Assist with RenWeb access for students and faculty/staff.

ASSISTANT TO COO RESPONSIBILITIES

• Schedule meetings as required while ensuring calendar is free of scheduling conflicts.
• Respond to emails and phone calls on COO?s behalf.
• Take the lead on handling and solving any urgent issues that may arise as delegated by the COO.
• Provide detailed and organized work on any special projects as assigned.
• Assist as needed and fulfill various tasks that fall within the three critical functions of the school of Human Resources, Facility, and Technology.

HUMAN RESOURCES

• Submit new hire background checks and drug screenings. Ongoing task of updating employee's background checks as required by the mandatory renewal cycle.
• Set up online training for all new hires.
• Track and ensure all employees are up to date on all mandatory renewal online training.
• Assist with onboarding paperwork for new hires.
• Ensure I9 compliance is met with up-to-date files and properly destroying I9's on the required timetable.
• Monitor Zoom accounts and storage.
• Update all master employee lists (including birthday list for the PA) for any new hires and employee exits.
• Book and track professional development for all faculty and staff, pending leadership approval.
• Assist with employee recognition, tracking years of service.

FACILITIES

• Work closely with Facility Manager and COO to maintain list of furniture to be built and other facility projects, tracking updates and progress.
• Fill in for COO, as needed, by working with Facility Manager on any facility needs.

IT

• Manage walkie talkie inventory and submit any in need for repair.
• Submit any Chromebook repairs to vendors warranty service.
• Works closely with COO to maintain IT inventory.

QUALIFICATIONS

• Minimum of 3 years of prior experience as an Office ManagerSchool experience strongly preferred.
• Organization, time management, detail-oriented and a commitment to excellence
• Strong administrative and relationship management skills.
• Ability to balance multiple priorities in a complex environment.
• Being a strong communicator, both in written and verbal form, and understanding the nuances of workplace politics, people, and business is a must.
• Strong customer service skills and tactful approaches
• Strong in all Office Suite programs and be fearless in learning new systems, processes, and problem solving.
• Fluency in Outlook, Word, and Excel is a must. Familiarity with Adobe and Google programs
• Extremely discrete and trustworthy.
• Maintains confidence and protects operations by keeping information confidential.

FLSA Classification...Non-Exempt

Position Type...12-month Staff

12 month position, 7:30am - 4pm Monday - Thursday, 7:30am - 3pm Friday. Receives most school holidays in addition to national holidays.