Office Manager

HUB International; Wilmington (DE); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Savings Plan

Paid time off

Flexible Work Arrangements

Dress for Your Day Policy

Comprehensive Onboarding

Job summary

HUB International is seeking an Office Administrator to greet callers and visitors, route inquiries, and support daily administration. The role involves processing mail, maintaining logs, and ensuring smooth office operations in line with company policies.

You will assemble policy materials, manage supply orders, and uphold a tidy reception and conference area while collaborating with the team in a dynamic office setting.

Qualifications

• High school diploma.
• Pleasant telephone manner.
• Ability to pay attention to detail.
• Experience with office equipment.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Responsibilities

• Operate switchboard handling incoming calls and forward as appropriate.
• Greet visitors and inform employees of the visitors' arrival.
• Maintain a daily log in staff/visitors in and out.
• Maintain administration assistant workflow manual.
• Post, enter and reconcile date on monthly direct bill commission statements when needed.
• Assemble CL and PL policies for delivery to customers as requested.
• Order office supplies.
• Upkeep of reception, kitchen, and main conference area by making sure that the areas are neatly organized and professional.
• Other responsibilities as assigned by Manager.

Skills

Telephone etiquette

Attention to detail

Office equipment

Microsoft Office

Team player

Communication skills

Organization

Education

High school diploma

Job description

Overview

Provide high level of service while greeting, assisting, and directing incoming calls, visitors, and processing mail. Effectively handle administrative functions including transaction processing, back-up support, commission data entry, ordering office supplies, and administrative support in accordance with the practices, policies and procedures of the Company.

Responsibilities

• Responsibilities may include all or some of the following.
• Operate switchboard handling incoming calls and forward as appropriate.
• Greet visitors and inform employees of the visitors' arrival.
• Maintain a daily log in staff/visitors in and out.
• Maintain administration assistant workflow manual.
• Post, enter and reconcile date on monthly direct bill commission statements when needed.
• Assemble CL and PL policies for delivery to customers as requested.
• Order office supplies.
• Upkeep of reception, kitchen, and main conference area by making sure that the areas are neatly organized and professional.
• Other responsibilities as assigned by Manager.

Qualifications

• High school diploma
• Pleasant telephone manner.
• Ability to pay attention to detail.
• Experience with office equipment.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

The expected salary range for this position is $21.47 an hour to $33.33 an hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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