Office Manager

New York Oncology Hematology; Troy (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

New York Oncology Hematology is seeking a Practice Administrator to lead operations across its sites in the Capital Region. The role directs front office, coordinates surgical procedures, ensures compliance, and partners with physicians, staff, and leadership to drive financial profitability and growth.

You will develop policies, oversee systems, manage staff allocation, and prepare periodic reports while upholding core values and accreditation standards in a dynamic oncology setting.

Qualifications

• Bachelor's degree in healthcare management or related field.
• Minimum three years healthcare management experience.
• At least two years supervisory experience.

Responsibilities

• Oversee front office functions and ensure adequate staffing.
• Coordinate surgical procedures by managing doctor calendars and operating room bookings.
• Obtain insurance authorizations and instruct patients on pre-operative requirements.
• Ensure biopsy slides, reports and relevant information are available prior to surgery.
• Meet proficiency standards across operating systems and front-end roles.
• Coordinate with site Supervisors for float coverage and staff allocation.
• Prepare periodic reports and ensure compliance with accreditation standards.

Skills

Healthcare management

Supervisory experience

Education

Bachelor's degree in healthcare management or related field

Job description

Why Join Us?

• Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments
• Access opportunities for professional growth and continuing education.
• Work alongside a collaborative and compassionate team of experts dedicated to making a difference.
• Enjoy the convenience of multiple locations throughout the Capital Region.
• Contribute to groundbreaking clinical trials that shape the future of oncology care.

Discover your career potential with a practice dedicated to excellence and innovation.

Job Description

Pay Range: $80,000 to $100,000

SCOPE

Manages practice activities and assigned operational area, including overseeing and coordinating all Front Office functions. Serves as a liaison between practice manager, physicians, patients, and staff at home site and other New York Oncology Hematology sites. Assists with the development of practice objectives to ensure financial profitability through short and long range planning in order to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs, in conjunction with executive leadership team as needed. Supports and adheres to the New York Oncology Hematology's Core Values, Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develops and establishes policies, procedures, and objectives. Ensures their adequate execution, compliance, and updates.
• Analyzes general and specific business conditions as they relate to operational issues and advises supervisor on these matters.
• Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business needs.
• Coordinates surgical procedures by managing doctor calendars, booking operating rooms, obtaining insurance authorizations, and instructing patients on pre-operative requirements.
• Ensures biopsy slides, reports and other pertinent information is available prior to the surgery date.
• Meets proficiency standards in use of all operating systems and can perform all front end functional roles.
• Ensures the office is adequately staffed, floats staff between functional areas as needed and coordinates with Supervisors at other sites to arrange float coverage.
• Promotes effective communication and adequate information flow within the practice.
• Prepares periodic reports as necessary or required.
• Oversees practice compliance with appropriate accreditation body standards.
• Oversees all site staff in conjunction with department leaders.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

Bachelor's degree (or equivalent) in healthcare management or related business field. Minimum three years' experience in healthcare management, including at least two years in a supervisory capacity.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screen and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs.