Dental Receptionist

Eastern Dental; Cinnaminson Township (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Eastern Dental is seeking a friendly Dental Receptionist to greet patients, answer telephones, schedule appointments, register patients, and manage front desk voicemail. This full-time role travels between three Burlington County offices and includes mileage reimbursement.

The ideal candidate will have experience answering phones in a professional environment, knowledge of dental/healthcare insurance plans, proven customer service skills, and strong communication and multi-tasking abilities.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalate as needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Customer service

Phone handling

Communication

Multi-tasking

Tools

Denticon

Office software

Job description

Job DetailsJob Location: Eastern Dental of Burlington LLC - Cinnaminson, NJ 08077

Position Type: Full Time

Salary Range: $23.00 - $25.00 Hourly

Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

This is a role that will travel between 3 offices in the Burlington County area

We offer mileage reimbursement!

Dental Receptionist

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escal
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.