Office Manager

Sunol Creek Memory Care; Omaha, Northern (NE, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunities

Tuition reimbursement

401k with match

Pet insurance

Daily Pay

Various ancillary benefits

Job summary

Symphony Pointe is seeking an organized Office Manager to oversee recruitment, onboarding, accounts payable/receivable, and front desk operations at our Omaha community.

You will manage background checks, I-9 compliance, benefits enrollment, and HRIS records while ensuring high service levels for residents, families, and staff. This role requires strong communication, confidentiality, and a team-first approach.

Qualifications

• Bachelor's degree in business, accounting, or finance preferred.
• Recruiting/training experience and prior office management or business office experience preferred.
• Strong computer skills with web-based systems and cloud storage.
• Experience running virtual meetings via Zoom, Teams, or similar platforms.
• Very strong organizational skills required.
• Detail-oriented with ability to problem-solve and juggle priorities.

Responsibilities

• Own the hiring process from posting openings and screening resumes to scheduling interviews and onboarding new hires.
• Manage background checks, I-9 compliance, and new hire personnel files.
• Coordinate benefits enrollment and training completion (Relias modules) and quarterly audits of employee files.
• Approve hourly timecards, support performance appraisals, and assist with disciplinary actions.
• Keep employee records current in the HRIS and update promotions and pay changes.
• Assist visitors, families and residents as needed.

Skills

Bachelor's degree in business

Recruiting experience

Training experience

Office management

Strong computer skills

MS Office Suite

Zoom/Teams proficiency

Organizational skills

Communication skills

Confidentiality

Education

Bachelor's degree in business, accounting, or finance

Tools

MS Office Suite

OneDrive

Dropbox

Zoom/Teams

Job description

Office Manager

Symphony Pointe | On-Site | Omaha, NE

Symphony Pointe is looking for an organized, detail-driven Office Manager to be the go-to person for recruitment, training, accounts payable, accounts receivable, and front desk operations at our community. If you thrive on keeping people and processes running smoothly — and you care about doing that work with professionalism, integrity, and compassion — we'd love to hear from you.

What You Bring

• A bachelor's degree in business, accounting, or finance is preferred, along with recruiting/training experience and prior office management or business office experience.
• Strong computer skills, including comfort with web-based systems and cloud storage (OneDrive, Dropbox, MS Office Suite) and experience running virtual meetings via Zoom, Teams, or similar platforms.
• Very strong organizational skills is a requirement to be successful in this role.
• A detail-oriented, accurate approach to work, with the ability to problem-solve, think critically, and juggle multiple priorities in a fast-paced, service-oriented environment.
• Strong communication skills across all levels of the organization, sound judgment in maintaining confidentiality, and a team-first mindset.
• Customer service expertise – treat all people as the customer – internal and external
• The physical ability to sit and work at a computer for extended periods, occasionally stand, walk, and assist others (including residents), and lift up to 35 lbs.

What You'll Be Doing

People Experience

• Own the hiring process from posting openings and screening resumes to scheduling interviews, extending offers, and coordinating onboarding for new hires.
• Manage background checks, I-9 compliance, new hire personnel files, and required paperwork and signatures.
• Coordinate benefits enrollment, training completion (including Relias modules), and quarterly compliance audits of employee files.
• Assist to approve hourly timecards and adjustments, support the annual performance appraisal process, and help with disciplinary actions and corrective documentation when needed.
• Keep employee records current in the HRIS, from promotions and pay changes to status and supervisor updates.
• Assist visitors, families and residents as needed or route them to the correct people to assist.

Accounts Payable & Receivable

• Receive, organize, validate, and route invoices for approval, and follow up with vendors as needed.
• Submit resident changes (move-ins, move-outs, level-of-care changes, room transfers) to corporate accounting promptly.
• Process rent collection and deposits, and keep resident billing and collection notes accurate and up to date.

Front Desk & Supervision

• Oversee front desk and receptionist coverage, including recruiting, hiring, training, and day-to-day performance management.
• Step in to cover the front desk when needed and serve as a welcoming first point of contact for residents, families, and visitors.

Reporting & Team Collaboration

• Prepare monthly reports for the Executive Director on trends like turnover, overtime, and cost changes.
• Partner closely with the community team and corporate accounting to keep communication and operations running smoothly.
• Bring Agemark's core values — EPIC ACTS — to work every day.

What We Offer

• A meaningful role at the center of a senior living community, where your work directly supports staff, residents & families.
• A collaborative team environment grounded in Agemark's core values and a genuine commitment to doing right by the people we serve.
• The opportunity to build broad, cross-functional experience across HR, accounting, and operations.
• Bonus potential based on personal performance and property performance to which you contribute
• Growth opportunities including tuition reimbursement and collaborations with universities for discounted or fully paid tuition (based on eligibility)
• Daily Pay to access your earned wages early
• Competitive pay and benefits package with many ancillary offerings to choose from.
• 401k with a match
• Pet insurance and many other perks available

EOE

IND2