Office Manager

SP+; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

SP+, an artificial intelligence-driven real-world parking solutions company, seeks an organized administrator to manage office operations in Manhattan. You will supervise clerical staff, support billing and accounts payable, handle visitor parking setups, and coordinate payroll-related onboarding.

The role emphasizes strong communication, reliability, and the ability to juggle multiple tasks in a fast-paced environment. Eligible benefits and a comprehensive package are provided.

Qualifications

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and interpersonal communication skills required.
• Self-starter able to prioritize, problem solve, multi-task and lead with minimal supervision.

Responsibilities

• Oversees general office maintenance, records management, and office equipment.
• Supervises and trains customer service/clerical staff in the office.
• Supports billing, payment requests, visitor parking setup, and account administration.
• Ensures new hire paperwork is submitted to Corporate HR for payroll setup.
• Maintains correspondence and filing (electronic or hard copy) on-site or in storage.
• Makes travel arrangements and submits expense reports for direct managers.

Skills

MS Office

Analytical skills

Interpersonal communication

Multi-tasking

Leadership

Education

High school diploma

Bachelor’s degree preferred

Tools

AS400

Microsoft Office

Google Workspace

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

The duties listed below are intended only as an illustration of the various types of responsibilities that may be assigned to this role. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Oversees general office maintenance, records management, vending services, office supplies, phone systems, mail services, and office equipment.
• Supervises and trains any customer service/clerical personnel in the Regional Office/Parking Office, if applicable.
• Supports other functions managed out of the Regional/Parking Office, which can include but not limited to: assisting with billing and submission of payment requests for invoices, setting up visitor parking, establishing and maintaining parking accounts and issuing hang tags and setting up visitor parking.
• Ensures all new hire paperwork for new staff is submitted to Corporate HR Department to ensure new employees are set-up on payroll system.
• Maintains correspondence files and other electronic filing and/or hard copy filing either on-site or in storage.
• Complete other administrative duties as assigned, such as:
• Make travel arrangements
• Process and submit expense reports on behalf of direct managers.
• Submit payment requests for invoices to the Accounts Payable Department
• Responds to customer inquiries (e.g. answer questions regarding the company’s parking facilities and requests for refunds).

Qualifications

• Minimum high-school diploma or equivalent; Bachelors degree (B. A.) preferred.
• Minimum of three years of administrative/bookkeeping/clerical experience, preferably in a supervisory role.


• Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint); Google Mail, Calendars and Docs.
• Strong analytical and interpersonal communication skills are a must.
• Candidate must be a self-starter who can prioritize, problem solve, multi-task, delegate, lead, and motivate with minimal supervision.
• Candidate must be reliable and punctual, flexible, well organized, diplomatic, and able to manage a heavy workload.
• Extreme attention to detail, proofreading skills and accuracy are essential.
• The successful candidate will possess solid verbal and written communication skills and will demonstrate initiative and critical thinking in their work.


• Prior experience working with any type of database (e.g. AS400) is beneficial.
• Ability to interact professionally and courteously with clients, customers, office personnel and contractors.


• Must be professional and have excellent verbal and written communication skills; Excellent grammar and spelling skills required


• Knowledge of modern office practices and procedures.
• A professional appearance/presentation.

Salary Range

$65,000 to $75,000 annually per year

Benefits:

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

METROPOLIS

Location

US-NY-MANHATTAN