Office Manager

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Premium-free health insurance

Public sector pension plan

Work-From-Home Policy

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Principal Administrative Associate, Level I, to function as an Office Manager in one of its clinics. This role involves managing operations, supervising staff, and serving as the Communications Coordinator.

Candidates should have a relevant degree and experience in clerical or administrative work, along with strong supervisory and communication skills. Benefits include premium-free health insurance and a robust work-from-home policy.

Qualifications

• Three years of satisfactory full-time progressively responsible clerical/administrative experience.
• One year in an administrative capacity or supervising staff.
• Education equivalent to the qualifications listed is acceptable.

Responsibilities

• Assign work to subordinates and ensure accuracy.
• Train subordinates in new procedures.
• Serve as site Communications Coordinator.

Skills

Supervisory skills

Communication skills

Quality assurance

Experience with clerical/administrative work

Education

Baccalaureate degree

Associate degree or 60 semester credits

High school diploma or equivalent

Job description

Only permanent employees in the Title and those reachable on the Principal Administrative Associate Civil Service List are eligible to apply.

Division/Program Summary

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high‑quality clinical care which best serve New Yorkers.

Position Summary

The Principal Administrative Associate, Level I, will function as an Office Manager and will work in one of the Bureau’s clinics. This person will report directly to the Supervising Public Health Advisor.

Job Duties And Responsibilities

• Assign work to subordinates and establish a schedule for its completion while ensuring accuracy and confidentiality of data and other information through regular quality assurance activities.
• Ensure clinical providers are available to support the smooth operations of the chest center.
• Review staff work and evaluate performance; take corrective action when needed to maintain unit and individual proficiency at a level satisfactory to higher management.
• Train subordinates in new procedures and/or job skills, as needed, and provide orientation to office rules, policies, and procedures.
• Prepare and edit correspondence, functioning as the site Communications Coordinator.
• Serve as a primary back‑up to the CAM as center, bureau or agency liaison/representative to other government agencies, private institutions, and/or the general public.
• Primary responsibility for drafting correspondence and answering telephone or in‑person inquiries requiring special knowledge of office operations.
• Attend meetings on behalf of the center, bureau or agency.
• Participate as an active member of the chest center management team.
• Assist with special administrative tasks and projects whenever necessary to facilitate patient care.
• Monitor and sign off on all time and leave matters for clerical associates and temp staff.

Benefits

• City employees are entitled to unmatched benefits such as a premium‑free health insurance plan that saves employees over $10K annually.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• Public sector defined benefit pension plan.
• Tax‑deferred savings program.
• Robust Worksite Wellness Program.
• Work‑From‑Home Policy: up to two days per week depending on the position.
• Job security compared to the private sector.

Commitment To Equity

The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. The NYC Health Department provides access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

Minimum Qualifications

• Baccalaureate degree from an accredited college and three years of satisfactory full‑time progressively responsible clerical/administrative experience, including one year in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• Associate degree or 60 semester credits from an accredited college and four years of satisfactory full‑time progressively responsible clerical/administrative experience, including one year of the described administrative supervisory experience.
• A four‑year high school diploma or equivalent approved by a State’s department of education and five years of satisfactory full‑time progressively responsible clerical/administrative experience, including one year of the described administrative supervisory experience.
• Education and/or experience equivalent to any of the above, but all candidates must possess the one year of administrative or supervisory experience.

Additional Information

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Public Service Loan Forgiveness and residency requirements apply as described.