Office Manager

Integrated Medical Professionals, PLLC; New York (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

Integrated Medical Professionals, PLLC in Bronx, NY seeks an Office Manager to lead the daily front office operations of our clinic. You will supervise staff, manage resources, and ensure efficient patient flow.

Responsibilities include implementing policies, coordinating with providers, maintaining compliance with regulations, and guiding front desk teams to deliver high-quality patient care.

Competitive pay with PTO, holidays, and comprehensive benefits in a growing health care organization.

Qualifications

• High School Diploma or equivalent required.
• Associate degree or higher preferred.
• Medical Front Office or administrative experience required.
• Supervisory or management experience preferred.

Responsibilities

• Leads front desk team and enforces policies and procedures.
• Ensures resources, tools, and training for staff.
• Maintains compliance with policies and government regulations.
• Sets front desk objectives and manages budgets and records.
• Oversees schedules and coordinates with Providers and Management.
• Addresses patient inquiries and manages interview/selection of staff.
• Attends meetings and communicates updates to the team.
• Ensures HIPAA compliance and patient confidentiality.

Skills

Leadership

Communication

Problem solving

Organizational skills

Budgeting

Microsoft Office

HIPAA compliance

EMR knowledge

Education

High school diploma

Associate degree preferred

Tools

EMR

Microsoft Office

Job description

Job Type

Full-time

Description

INTEGRATED MEDICAL PROFESSIONALS-We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for a rewarding career with a growing health care organization who values our staff as much as we do our patients.

This Position Is In Our Office Located At

3594 East Tremont Ave
Bronx NY 10465

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Pet Insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan

General Summary

The Office Manager is responsible for leading the daily and administrative functions of the front office in the clinic setting. This position provides direction and leadership to ensure great patient care and efficient cost structure. Principal responsibilities include operations, managing of staff and resources, and maintaining compliance with all policies, procedures, and regulations.

Essential Job Function/Competencies

Responsibilities include but are not limited to:

• Provides leadership to front desk team, as well as implementing changes in policies and procedures.
• Ensures that employees have the resources, tools, and training needed to perform their duties.
• Ensures policies and best practices are up to industry standards and government regulations.
• Establishes and implements front desk objectives and procedures.
• Manages budgets, records, and contracts.
• Maintains supplies and equipment for the front desk staff.
• Responsible for the interviewing and selection of new staff members.
• Addresses patient complaints and queries when accelerated to management level.
• Oversees performance review process for the staff.
• Oversees front desk team member’s work schedules and time off requests.
• Attends monthly Manager meetings and relays pertinent information to front desk team members in a timely manner.
• Conducts orientation and training on front office policies and procedures.
• Collaborates with clinic staff including Providers and Management to achieve delivery of excellent patient care.
• Performs other position related duties as assigned.

Certifications, Licensures Or Registry Requirements

• N/A

KNOWLEDGE | SKILLS | ABILITIES

• Human Resources experience in hiring, supervision, and performance reviews. Knowledge of labor laws.
• Knowledge of continuous process improvement concepts and practices.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Delivers exceptional patient service throughout all interactions.
• Strong analytical and problem-solving skills.
• Knowledge of budget preparation and planning.
• Skill in using computer programs and applications including Microsoft Office.
• Knowledge in healthcare systems operations such as EMR.
• Knowledge of Medicare, Medicaid, managed care, and other third-party payer’s guidelines.
• Skill in leading team members to carry out all job objectives while inspiring confidence and motivation.
• Complies with all health and safety policies of the organization.
• Complies with HIPAA regulations for patient confidentiality.

Requirements

EDUCATION REQUIREMENTS

High School Diploma or equivalent required. Associate’s Degree or higher preferred.

Experience Requirements

Medical Front Office or administrative experience required.

Required Travel

Supervisory or management experience preferred.

N/A

PHYSICAL DEMANDS

• Carrying Weight
• Frequency
• 1-25 lbs.
• Frequent from 34% to 66%
• 26-50 lbs.
• Occasionally from 2% to 33%
• Pushing/Pulling
• Frequency
• 1-25 lbs.
• Seldom, up to 2%
• 100 + lbs.
• Seldom, up to 2%
• Lifting - Height, Weight
• Frequency
• Floor to Chest, 1 -25 lbs.
• Occasional: from 2% to 33%
• Floor to Chest, 26-50 lbs.
• Seldom: up to 2%
• Floor to Waist, 1-25 lbs.
• Occasional: from 2% to 33%
• Floor to Waist, 26-50 lbs.
• Seldom: up to 2%