Office Manager

Gwadd; Morehead, Northern (KY, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Gateway Area Development District is seeking an Office Manager to handle front-desk and general secretarial duties, manage invoices, vendor coordination, and document control at the main office and satellite sites.

You will greet visitors, route calls, maintain records, prepare forms, track cash receipts, and support Board meetings and events, while ensuring a professional, organized office environment. The role requires attention to detail and strong communication within a nonprofit setting.

Qualifications

• Education: High School Diploma or GED; Associate degree preferred.
• Experience: Entry level; 1+ year in office setting preferred.
• Certification/Trainings: Valid Driver’s License.
• Knowledge: Non-profit operations; office practices.

Responsibilities

• Answer multi-line telephone and route calls.
• Prepare forms and documents for mailing.
• Maintain office supply inventory and procurement for all sites.
• Assist in Board/Council meeting preparations and events.
• Maintain fleet vehicle log and coordinate vehicle maintenance.
• Oversee mail handling, cash receipts, and vendor documentation.
• Coordinate facility, grounds, and vehicle maintenance repairs.

Skills

Oral communication

Written communication

Microsoft Office

Attention to detail

Record keeping

Organization

Interpersonal skills

Problem solving

Education

High School Diploma/GED

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Full-Time Administration

Office Manager

The Office Manager is responsible for general secretarial and office duties, including, but not limited to, answering a multi-line telephone, routing calls, taking messages, entering call data, preparing forms and other documents for mailing, sorting mail, receiving and documenting incoming and outgoing cash and checks, purchasing office supplies for all Gateway Area Development District sites, reviewing and attaching documentation for fuel and credit card purchases, assisting vendors, and maintaining a fleet vehicle log and schedule.

General Duties and Responsibilities

1. General Administration:

• Greet visitors and provide information regarding services provided by the organization;
• Maintain awareness of community resources and make appropriate referrals;
• Ensure the office environment is well maintained, comfortable, and presentable for employees and visitors;
• Answer multi-line telephone;
• Document received and routed calls in an electronic call log;
• Assist with logging 911 addressing requests;
• Prepare forms and other documents for mailing;
• Log, sort, and distribute incoming mail and log outgoing mail;
• Gain familiarity with the organization’s documentation and record keeping process;
• Maintain record retention schedule and listing;
• Maintain key inventory;
• Assist in preparations for Board of Directors’ Meetings and other Council Meetings;
• Assist the Executive Director in coordinating events;
• Maintain smoke detectors/fire extinguishers;
• Coordinate with cleaning services to ensure the office is cleaned and maintained regularly;
• Oversee the organization/tidiness of shelving, storage, and common areas;
• Administer company credit cards and maintain supporting documentation;
• Receive and document incoming and outgoing cash and checks;
• Keep an inventory of office supplies and purchase office supplies for all sites as needed;
• Maintain a fleet vehicle log and schedule for the vehicles stationed at the main Gateway Area Development District office;
• Review and attach documentation for fuel and credit card purchases;
• Assist with counting senior centers program donations;
• Coordinate facility, grounds, and/or vehicle maintenance repairs;
• Maintain office handtools, presentation materials, etc.;
• Assist with the planning and execution of seasonal office decorations and theme changes;
• Operate a computer to enter, store, and retrieve digital information;
• Monitor staff schedules via Microsoft Outlook calendar;
• Replenish copy machines with paper and toner as needed and coordinate maintenance repairs;
• Procure necessary equipment and furniture purchases and services, and assist vendors as needed; and
• Keep a schedule of availability of Gateway Area Development District meeting rooms.

2. Other Duties:

Involves any other tasks and assistance needed to support the organization.

Minimum Qualifications

Education: High School Diploma/GED or higher. Associate’s degree or higher in a business-related field is preferred.

Certification and Trainings

Certification and Trainings: Valid Driver’s License required. Additional certifications may be required upon hiring. Employees may be expected to attend professional development trainings relating to specialties.

Experience

Experience: Entry Level Position. One (1) or more years of related work experience, preferably in an office setting.

Physical Requirements

Physical Requirements: Sit for extended periods of time; stand and walk for extended periods of time; reach, stoop, crouch, and bend; ascend/descend ladders; fine motor skills; operate a vehicle; and ability to lift and carry 30 pounds.

Sensory Requirements

Sight; Hearing; Speaking

Working Conditions

Indoor office conditions; requires intermittent standing, sitting, or stooping; work requires consistent use of computer and phone systems as well as other general office equipment; and frequent interruptions.

Availability and Travel

Normal business hours; nights/weekends (special events/training/local meetings); and travel within region and state.

Tools, Equipment, and Vehicle Use

Standard office equipment (computers, printers, scanners, phones, etc.); and fleet/personal vehicle(s).

Knowledge, Skills, and Abilities

Knowledge:

• Modern office practices and procedures; and
• Non-profit operations, organizations, functions, and challenges.

Skills:

• Oral and written communication;
• Microsoft Office Suite (Word, PowerPoint, Excel);
• Attention to detail;
• Use of computers and other office equipment;
• Reasoning, problem-solving, and organization;
• Analytical skills;
• Establishing and sustaining interpersonal relationships; and
• Organizing and maintaining accurate files and records.

Abilities:

• Be present and punctual;
• Prioritize work and meet deadlines;
• Work under stressful situations with patience and tact;
• Teamwork;
• Project a good image and friendly personality when greeting callers/visitors; and
• Establish and maintain effective working relationships with co-workers, officials, and the public.

This position will remain open until filled.

Gateway Area Development District is an Equal Opportunity Employer M/F/D/V.