Office Manager

Talentify; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Holidays and personal days

Flexible schedules

Tuition reimbursement

401K with discretionary match

Health insurance

Job summary

Behavioral Health Group (BHG) is seeking an Office Manager to oversee the administrative support department and daily operations at our treatment center under the Program Director's guidance.

You will supervise staff, handle patient payments and deposits, and ensure accurate financial records while maintaining compliance with regulatory standards and confidentiality requirements. This role emphasizes leadership and meticulous office administration in a healthcare setting.

Qualifications

• High school diploma or equivalent.
• Three years of general office experience or one year as an office manager.
• Valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality and information release protocols.
• Ability to work independently, under pressure, and manage multiple tasks.

Responsibilities

• Supervise administrative support team.
• Validate patient identification and monetary status.
• Collect and account for patient payments.
• Prepare bank deposits and run errands.
• Assist patients with insurance forms.
• Perform daily accounting duties using computer programs.
• Interview, train, and evaluate administrative team members.
• Provide input on hiring and personnel decisions.
• Complete and submit weekly reports.
• Maintain patient fee collection and financial records.
• Manage office supplies and reception duties.
• Assist with patient intake and discharge processes.
• Maintain patient charts and confidentiality tracking.
• Schedule patient appointments with medical staff.

Skills

Leadership

Communication

Customer service

Accounting basics

Data entry

Confidentiality

Independent work

Education

High school diploma

Job description

Office Manager

Pay: $20.00-23.00 Per Hour DOE

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 115 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary

The Office Manager oversees the administrative support department and daily operations of the treatment center under the Program Director's guidance. Responsibilities include supervising the administrative support team, maintaining accurate patient and petty cash records, and potentially supervising Facility Maintenance and Security Guard positions.

Responsibilities

• Supervise administrative support team.
• Validate patient identification and monetary status.
• Collect and account for patient payments.
• Prepare bank deposits and run errands.
• Assist patients with insurance forms.
• Perform daily accounting duties using computer programs.
• Interview, train, and evaluate administrative team members.
• Provide input on hiring and personnel decisions.
• Complete and submit weekly reports.
• Maintain patient fee collection and financial records.
• Manage office supplies and reception duties.
• Assist with patient intake and discharge processes.
• Maintain patient charts and compliance tracking.
• Schedule patient appointments with medical staff.
• Develop and manage work schedules.
• Participate in staff meetings and training programs.
• Ensure compliance with regulatory and accrediting standards.
• Engage in outreach activities and maintain confidentiality.

Minimum Requirements

• High school diploma or equivalent.
• Three years of general office experience or one year as an office manager.
• Valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality and information release protocols.
• Ability to work independently, under pressure, and manage multiple tasks.

Physical Requirements and Working Conditions

• Communicate effectively by phone or in person.
• Vision adequate to read correspondence and computer screens.
• Prolonged sitting, some bending, stooping, and stretching.
• Manual dexterity for operating office equipment.
• Variable workload and periodic high stress.
• Standard medical office environment.
• Interaction with patients with various health and legal issues.
• Extended keyboarding periods.

Why Join BHG?

• Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays.
• Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities.
• Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match.
• Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.
• Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.