Office Manager

Behavioral Health Group - BHG; Brainerd (MN); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Flexible schedule

Early hours

No nights or Sundays

Generous PTO

Medical/Dental/Vision

Life & disability insurance

401(k) match

Quarterly bonuses

Certifications incentives

EAP

Wellness services

Discounts

Training programs

Certification support

Tuition reimbursement

Career advancement

Job summary

Behavioral Health Group - BHG is seeking a committed Office Manager to support patient-centered care and recovery. You will help with intake, scheduling, discharge, and maintain accurate patient and financial records while guiding the administrative team.

The role is fully on-site with a 6:00 AM to 2:00 PM schedule, Monday through Friday. Benefits include medical, dental and vision coverage, plus generous paid time off and opportunities for professional growth.

Qualifications

• High school diploma or equivalent.
• 3 years of general office experience or 1 year of office management experience.
• Must hold and maintain a valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality requirements and information release protocols.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Support intake, scheduling and discharge processes to ensure a positive patient experience.
• Coordinate patient appointments with medical staff for timely access to care.
• Develop staff schedules and coordinate daily workflow to keep operations running efficiently.
• Lead, mentor, and support the administrative team in delivering exceptional service to patients and colleagues.

Skills

Office management

Leadership

Communication

Customer service

Data entry

Confidentiality

Education

High school diploma or equivalent

Job description

We’re looking for a committed and proactive Office Manager who is dedicated to patient-centered care and recovery. With us, you’ll play a critical role in promoting a well-organized and supportive environment, maintaining accurate patient and financial records, and managing the administrative support team. If you want to make an impact on the lives of many, join us in our mission to break patients free of addiction and rebuild hope.

Schedule: 6:00 AM - 2:00 PM, Mon-Fri, fully on-site

Pay: $20.00 - $23.00 hourly + bonus structure

Requirements: Exposure to patients with substance use disorders, mental health conditions, infectious diseases, and/or criminal justice involvement.

What BHG Can Offer You

Work-Life Balance

• Flexible and predictable schedules.
• Early in/early out hours.
• No nights and no Sundays.
• Generous paid time off.
• Enjoy holidays off.

Comprehensive Benefits

• Medical, dental and vision coverage, plus life insurance and disability protection.
• Competitive discretionary 401(k) match.

Recognition and Rewards

• Competitive compensation.
• Quarterly bonus potential.
• Incentives for certifications or licenses.

Employee Perks

• Employee Assistance Program (EAP).
• Self-care and wellness services.
• Exclusive discounts on various services and entertainment options.

Grow With Us

• Role-based training programs.
• Developmental opportunities.
• Clinical supervision hours.
• Certification support.
• Career advancement pathways with our leveling program.
• Tuition reimbursement.

What You’ll Do

Provide Care

• Help ensure every patient begins and completes their treatment journey with a positive, compassionate experience by supporting intake, scheduling, and discharge processes.
• Coordinate patient appointments with medical staff to promote timely access to care.
• Develop staff schedules and coordinate daily workflow to keep operations running efficiently.
• Ensure compliance with all regulatory, accreditation, and organizational standards.

Manage Documentation and Inventory

• Safeguard the accuracy of patient identification, financial records, and fee collection processes to maintain trust.
• Assist patients with insurance documentation to help reduce barriers to treatment.
• Prepare bank deposits, complete accounting responsibilities, and submit timely operational reports that support informed decision-making.
• Manage office supplies, reception operations, and daily administrative needs to create an organized environment for patients and staff.

Team Building

• Lead, mentor, and support the administrative team in delivering exceptional service to patients and colleagues.
• Recruit, train, coach, and evaluate administrative staff while fostering accountability, collaboration, and professional growth.

Required Qualifications

• High school diploma or equivalent.
• 3 years of general office experience or 1 year of office management experience.
• Must hold and maintain a valid driver’s license

Preferred Qualifications

• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality requirements and information release protocols.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.

Physical Requirements And Working Conditions

• Fast-paced clinical environment with period of increased activity.
• Exposure to patients with substance use disorders, mental health conditions, infectious diseases, and/or criminal justice involvement.
• Prolonged standing, bending, and stooping.
• Alternating between sitting and standing throughout the workday.
• Potential exposure to bloodborne pathogens.
• Use of appropriate personal protective equipment (PPE) when required.
• Frequent keyboarding and computer use.

Our Team

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services. With over 110 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients and helps patients find real recovery.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.