Office Manager

Brock Solutions; Irving (TX); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Profit sharing

Extended health benefits

Flexible working hours

Company events and celebrations

Job summary

Brock Solutions is seeking a highly organized Office Manager to support and help manage our Irving office. This role goes beyond a front desk function, focusing on facilities coordination, vendor management, events, and enhancing the employee experience.

You will own day-to-day office operations, coordinate with vendors, plan events, and leverage AI tools to streamline processes, ensuring a welcoming, professional workplace for employees and visitors alike.

Qualifications

• Proven experience in office administration, workplace operations, office management, facilities coordination, hospitality, event coordination, or a related role.
• Experience coordinating vendors, contractors, suppliers, catering providers, maintenance partners, or other service providers.
• Strong organizational skills and the ability to manage multiple priorities with attention to detail.
• A high degree of ownership and follow-through; you take responsibility for ensuring things get done.
• Strong judgment, problem-solving, and ability to work independently with minimal supervision.
• Excellent customer service skills and the ability to build positive relationships with employees, customers, visitors, vendors, and contractors.
• Comfort using Microsoft Office tools including Outlook, Teams, Word, Excel, PowerPoint, and Copilot.
• Curiosity and willingness to adopt new technologies and AI tools to improve workplace operations and employee experience.
• Demonstrated ability to identify issues, establish priorities, drive follow-up, and deliver results without close supervision.

Responsibilities

• Serve as the primary point of contact for office support requests, visitor experience, mail and courier coordination, office supplies, kitchen stock, conference room readiness, and general workplace needs.
• Act as the local owner for day-to-day coordination of workplace operations, ensuring the office remains organized, functional, professional, and welcoming.
• Manage relationships with local vendors, contractors, suppliers, and service providers, ensuring work is scheduled, completed, and followed through to resolution.
• Coordinate facilities-related needs including maintenance requests, repairs, furniture and equipment, improvements, contractor visits, and building issues.
• Conduct regular walkthroughs to proactively identify workplace issues and opportunities for improvement.
• Plan and coordinate office events, employee celebrations, customer visits, company initiatives, and workplace activities, including branded merchandise.
• Coordinate catering, room setup, event logistics, schedules, materials, vendors, and follow-up for professional execution.
• Support asset coordination, including Brock vehicle servicing and condo maintenance requests.
• Partner with business leaders, People Team, and corporate support to create an outstanding employee and customer experience.
• Leverage AI and digital tools to streamline administrative processes and automate routine tasks.

Skills

Office administration

Vendor management

Event coordination

Customer service

Organizational skills

Ownership & follow-through

Independent work

AI tools

Tools

Outlook

Teams

Word

Excel

PowerPoint

Copilot

Job description

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 900 employees globally, Brock Solutions is a privately held, employee-owned organization with over 30 years in the real-time operational solutions space.

Brock Solutions is looking for a highly organized, service-oriented Office Manager to support and help manage our Irving office.

This is not a traditional front desk role. While the position serves as the first point of contact for employees, customers, visitors, and vendors, the primary responsibility is helping ensure the workplace runs smoothly every day. From facilities coordination and vendor management to office events and employee experience, this role requires someone who takes ownership, follows through, and takes pride in maintaining a professional, well-run office environment.

Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch & Learns, Sport teams, Group fitness initiatives, and a "We win as a Team" culture are just some of the reasons our employees love working at Brock!

Brock Solutions offers a flexible work environment that includes a combination of at home, in the office, and on-site options such that individuals can balance work and life. In the end, the intent is to enable you and your team to work effectively and collaboratively to produce results that matter.

Why Work at Brock?

• Competitive Compensation Package
• Profit Sharing
• Extended Health Benefits
• Flexible Working Hours
• Company Events and Celebrations

What You'll Do:

• Serve as the primary point of contact for office support requests, visitor experience, mail and courier coordination, office supplies, kitchen stock, conference room readiness, and general workplace needs.
• Act as the local owner for the day-to-day coordination of workplace operations, helping ensure the office remains organized, functional, professional, and welcoming.
• Manage relationships with local vendors, contractors, suppliers, and service providers, ensuring work is scheduled, completed, and followed through to resolution.
• Coordinate facilities-related needs including maintenance requests, repairs, furniture and equipment needs, workplace improvements, contractor visits, and building-related issues.
• Conduct regular walkthroughs of the office to proactively identify workplace issues, operational needs, and opportunities for improvement.
• Plan and coordinate office events, employee celebrations, customer visits, company initiatives, and workplace activities, including ordering branded merchandise and promotional materials.
• Coordinate catering, room setup, event logistics, schedules, materials, vendors, and follow-up to ensure events are professional, smooth, and well executed.
• Support company asset coordination, including Brock vehicle servicing and maintenance matters as well as Brock condo maintenance and contractor requests.
• Partner with business leaders, the People Team, and corporate support teams to help create an outstanding employee and customer experience.
• Leverage AI and digital tools to streamline administrative processes, improve event coordination, automate routine tasks, and identify opportunities to enhance workplace operations.

Qualifications Required:

What You'll Bring:

• Proven experience in office administration, workplace operations, office management, facilities coordination, hospitality, event coordination, or a related role.
• Experience coordinating vendors, contractors, suppliers, catering providers, maintenance partners, or other service providers.
• Strong organizational skills and the ability to manage multiple priorities while maintaining attention to detail.
• A high degree of ownership and follow-through. You take responsibility for ensuring things get done rather than simply handing issues off to others.
• Strong judgment, problem-solving skills, and the ability to work independently with minimal supervision.
• Excellent customer service skills and the ability to build positive relationships with employees, customers, visitors, vendors, and contractors.
• Comfort using Microsoft Office tools including Outlook, Teams, Word, Excel, PowerPoint, and Copilot.
• Curiosity and willingness to adopt new technologies and AI tools to improve workplace operations and employee experience.
• Demonstrated ability to identify issues, establish priorities, drive follow-up, and consistently deliver results without requiring close supervision.

What Success Looks Like

Success in this role means employees, customers, and visitors consistently experience a workplace that is organized, welcoming, and professionally maintained. You are the person who notices things before they become problems, takes ownership of issues, and ensures they are resolved. Office operations run smoothly because vendors, contractors, and service providers are coordinated effectively and held accountable for delivering quality service. Events are well organized, facilities requests are addressed promptly, and the workplace reflects the high standards Brock strives to maintain. Over time, you become a trusted resource for leaders and employees alike—someone who is relied upon to keep the office running efficiently, proactively improve the workplace experience, and create an environment that employees are proud to work in and customers are impressed to visit.

Other Job Information (if applicable):

We appreciate your interest in joining our team.

Please note that: (a) all applicants must be legally entitled to work in the country where the position is located; and (b) some roles require eligibility for government security clearances or site access, which may require citizenship or lawful permanent resident status under the applicable policies and regulations.

Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.

Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.