Office Manager

CSC; Guernsey (WY); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

CSC is seeking an Office Manager in Guernsey to provide comprehensive office support across the wider office, acting as a key contact for stakeholders and ensuring smooth day-to-day operations from reception to facilities coordination.

You will manage calendars, coordinate meetings and travel, order refreshments, and support events and BD activities while liaising with the remote Facilities team and Jersey colleagues to uphold service excellence.

Qualifications

• Experience supporting senior leadership and executives.
• Confidentiality and security awareness.
• Strong organisational and multitasking abilities.

Responsibilities

• Cover front of house and client suite duties as needed.
• Coordinate meetings and travel arrangements.
• Order refreshments via Cloudbooking and manage room setups.
• Greet clients and issue visitor passes.
• Support with events and BD activities and CRM updates.
• Process expenses, invoices, travel, and accommodation.
• Collaborate with global Facilities and Jersey team.
• Assist with admin tasks for Operations, HR, and Facilities.
• Provide day-to-day support and line management to a teammate.

Skills

Front office experience

Calendar management

Event coordination

Stakeholder liaison

Tools

MS Teams

Cloudbooking

CRM systems

Excel

Word

Job description

Job Description

Office Manager

Location: St Peter Port, Guernsey

Department: Operations

Vacancy type: Permanent, Onsite, 36.25 hours per week

Job Summary

In this role you will be a support to key stakeholders, as well as providing administrative and office support across the wider office. You are a key contact in the team where your role will include calendar management, co-ordination of meetings, travel arrangements, planning events and drafting internal communications and/or presentations. You will also work closely with the remote Facilities team to ensure the smooth day-to-day operation of the office and support local office requirements.

Our aim is to provide a seamless, efficient, and paperless service to internal and external clients with service excellence at the heart of all that we do.

Your Responsibilities

• Be available to cover front of house and client suite duties with flexibility to cover planned/unplanned absence and for some occasional functions held out of hours, as well as working closely with the Jersey reception team
• Be able to use MS Teams system to answer and forward calls to the relevant departments
• Manage hospitality requests and check the requirements of light refreshments and food orders via the Cloudbooking system
• Maintain meeting rooms so they are ready for occupants, including check room equipment is working order and flag up any snagging and assist in the ordering of all consumables required by the client suite
• Meeting and greeting clients, issuing visitor passes and register incoming mail
• Support with event organisation in Guernsey and elsewhere as required
• Assist with the processing of company credit card expenses, invoices, travel and accommodation where applicable, ensuring all fees relating to client work are recorded and disbursed accordingly
• Assist with Front of house activity reporting
• Liaise with the remote Facilities team to ensure all office facilities matters are addressed promptly and efficiently
• Work closely with the Business Support Manager in Jersey to support office initiatives, health and wellbeing activities, and social events for the Guernsey office
• Ensure adherence with starter and leaver process, completing the necessary forms in a timely manner
• Support Operations, HR and Facilities where required with administrative tasks or projects
• Provide day-to-day support and line management to a member of the team
• Assist with the planning, coordination, and delivery of Business Development (BD) events, while maintaining and updating CRM systems to ensure accurate client and business information.
• Any other reasonable tasks associated with the role, including working closely with and assisting other team members

Your profile

• A positive, open, collaborative, “can do” attitude. Self-motivated and highly professional, with the ability to take on responsibility and proactively find solutions to suit all parties
• Ability to work proactively, anticipating needs, managing workload independently with little supervision and achieving goals and deadlines
• Experience in a similar role with exposure to supporting senior leadership
• To maintain the highest standards of confidentiality and security
• Monitoring your own performance against personal and development targets
• Be adaptable and flexible in approach
• IT literate, ideally with windows packages in particular Excel and Word
• Well organised, with the ability to prioritise tasks during busy periods
• Effective team player who is able to work well as a team and on their own

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.