Office Manager

UnitedHealth Group; Elkton (MD); Sur place; USD 37 000 - 55 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Résumé du poste

UnitedHealth Group is seeking an Office Manager/Business Office Manager to oversee nonclinical care center operations and provide administrative support. You will work with the Director of Operations and teams to ensure efficient processes, staffing coordination, and accurate payroll and billing support.

The role requires 2+ years in office administration and strong Microsoft Office skills, plus willingness to travel up to 25% for coordinating with corporate teams and meetings.

Qualifications

• 2+ years of office, administrative, or related business experience.
• 1+ years using basic computer systems and Microsoft Office applications, including Excel.
• 1+ years of experience in office administration, record keeping, billing, payroll, or personnel management.
• 1+ years of experience demonstrating solid written, verbal, and interpersonal communication skills.
• Current, valid driver's license with reliable transportation and required liability insurance.

Responsabilités

• Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities
• Provide indirect supervision and support to the Business Office Specialist role while coordinating with care center leadership and corporate teams to ensure efficient business office processes
• Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners
• Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures
• Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information
• Performs all other related duties as assigned
• Ability to travel up to 25% for meetings, coordination with corporate teams, or other business needs

Connaissances

Office administration

Communication skills

Administrative experience

Billing/payroll experience

Driver's license

Formation

Bachelor's degree in business or related field

Outils

Homecare Homebase

Claims management systems

Microsoft Office

Description du poste

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We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

The Office Manager/Business Office Manager is responsible for overseeing non clinical care center operations and administrative support functions. This role partners closely with the Director of Operations, Clinical Manager, and corporate teams to ensure efficient operations, regulatory compliance, accurate billing and payroll support, and effective business office management.

Primary Responsibilities:

• Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities
• Provide indirect supervision and support to the Business Office Specialist role while coordinating with care center leadership and corporate teams to ensure efficient business office processes
• Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners
• Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures
• Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information
• Performs all other related duties as assigned
• Ability to travel up to 25% for meetings, coordination with corporate teams, or other business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of office, administrative, or related business experience
• 1+ years of experience using basic computer systems and Microsoft Office applications, including Excel
• 1+ years of experience working with office administration, record keeping, billing, payroll, or personnel management processes
• 1+ years of experience demonstrating solid written, verbal, and interpersonal communication skills
• Current, valid driver's license with reliable transportation and required liability insurance

Preferred Qualifications:

• Bachelor's degree in business or a related field
• 1+ years of experience working in a healthcare, home health, or hospice environment
• Experience using Homecare Homebase and/or claims management systems
• Intermediate Excel skills, including report review and data analysis

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $26.55 to $39.85 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.