Office Manager

SunState Medical Specialists; Destin (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

SunState Medical Specialists in Florida is seeking an Office Manager to oversee the business operations of a medical practice and supervise the support staff.

Responsibilities include hiring/training staff, managing schedules, ensuring regulatory compliance, maintaining patient records confidentiality, coordinating with payer contracting and credentialing, and supporting the Director of Operations with finances and vendor relations.

Qualifications

• Experience supervising office staff.
• Strong communication and customer service skills.
• Willingness to travel for site visits across the region.

Responsibilities

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures including regulatory compliance.
• Ensure that patient records are accurate and confidential.
• Coordinate with payer contracting and credentialing teams for licenses, CMEs, and documents.
• Oversee accounts payable, inventory control and accounts receivable with the Director of Operations.
• Coordinate Physician scheduling and on-call coverage.
• Work with Compliance, HR, Billing and other departments to meet company objectives.

Skills

Attention to detail

Leadership

Communication skills

Customer service

Travel willingness

Education

High School diploma or equivalent

College degree preferred

Tools

MS Office (Excel, Word)

Job description

Why Join Us?

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

Job Description:

The Office Manager oversees the business operations of the assigned medical practice and supervises the support staff of that practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures including regulatory compliance.
• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
• Coordinates with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.
• Responsible for monitoring of code capture and collections for practice.
• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control and accounts receivable.
• Responsible for Physician scheduling and on-call coverage.
• Oversee facility maintenance, operations issues and coordination of third-party vendors
• Other duties as assigned by Physicians or Director of Operations
• Responsible for ordering of office supplies and materials for office(s)
• Acts as a liaison between office(s) and Support Center. Work cross-functionally with various departments such as Compliance, HR, Billing, etc. to ensure company objectives are met.
• Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy.
• Attends mandatory company training sessions as required by state/federal law where applicable.
• Responsible for site visits throughout the region.

QUALIFICATION REQUIREMENTS:

• Great attention to detail and accuracy; good observation and communication skills.
• Self-motivated.
• Able to set and change priorities as needed.
• Willingness and ability to stand as well sit for periods of time.
• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region.

EDUCATION AND/OR EXPERIENCE:

• High School diploma or equivalent, college degree preferred.
• Experience with various types of MS Office Products, including MS Excel and MS Word

CONFIDENTIAL AND SENSITIVE INFORMATION:

• Must properly control the release of proprietary and confidential information.

LANGUAGE SKILLS:

• Strong interpersonal skills.
• Ability to communicate in English, both verbally and in written form.