Office Manager

PEAK6; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance (medical, dental and/

401(k) match

Parental leave

HSA contribution match

Calm app subscription

Tuition reimbursement

Hybrid remote up to two days a week

Job summary

PEAK6 is seeking a Facilities professional to manage day-to-day upkeep of our Chicago office and support an outstanding employee and guest experience.

You will supervise Facilities Specialists and vendor teams, handle kitchen and break programs, monitor budgets, and coordinate with HR on onboarding and workplace initiatives. Daily presence in the Chicago office is required.

Qualifications

• 3+ years of office management experience; facilities experience a plus.
• Ability to stand/walk for extended periods and lift up to 30 pounds.
• Hands-on attitude with willingness to do whatever is required to get the job done.
• High degree of integrity in handling confidential information.
• Strong problem-solving and creative thinking to deliver service.
• Excellent communication across the organization and ability to work with limited supervision.
• Impeccable attention to detail and accuracy.

Responsibilities

• Manage facilities operations within an assigned subregion, ensuring consistency and quality.
• Supervise Facilities Specialists/Coordinators and vendor teams, providing direction and support.
• Oversee daily office upkeep to create an outstanding employee and guest experience.
• Manage kitchen, coffee, and snack programs – research new options and ensure diverse, cost‑effective offerings.
• Research cost and facilitate orders for groceries, coffee, paper products, office supplies and inventory.
• Take an active role in controlling expenses and inventory; treat company funds as your own.
• Track and manage subregional budgets, including monthly spend and forecast accuracy.
• Conduct cost analysis and benchmarking between vendors or sites.
• Serve as a local escalation point for operational issues or emergencies.
• Partner with Workplace Manager on audits, inspections, and KPI reporting.
• Support Workplace initiatives such as sustainability, culture, and employee experience programs.
• Ensure equipment such as coffee machines, water dispensers, ice makers, refrigerators, microwaves, toasters, kitchen tools, utensils, copiers, and A/V equipment are clean and maintained.
• Conduct daily inspections of all spaces to identify service issues or repairs required.
• Supplement nightly janitorial service with periodic cleanups throughout the day in high‑traffic areas.
• Perform reception duties and begin/end of day tasks – handle guests, phone calls, mail and package service.
• Manage building visitor request system.
• Monitor conference rooms during the day, ensuring they are neat, clean and properly stocked.
• Handle day‑to‑day building issues, report problems, coordinate work and monitor progress of repairs to completion.
• Build and maintain relationships with building staff; attend building meetings as needed.
• Monitor and assess vendor performance, ensuring services are delivered in accordance with the contracts and to our standards.
• Maintain life safety policy and coordinate yearly fire drills and other applicable training.
• Work with HR to assist with the employee onboarding and termination processes.
• Establish and maintain compliance with office policies.
• Maintain furniture inventory and storage rooms.
• Assist with maintenance and movement of fine‑art pieces throughout the office.
• Manage special event setups, breakdowns and execution, equipment requests or room layouts as needed.
• Develop working knowledge of A/V equipment to help troubleshoot issues.
• Serve as point person for maintenance visits, office construction projects, site surveys, etc.
• Assist with tracking of facilities maintenance issues – note all issues to Facilities Manager.
• Manage conference room bookings and ensure schedules are kept.
• Run errands for co‑founders as needed.
• Be available in our Chicago office daily.

Skills

Office management

Customer service

Communication

Attention to detail

Budget tracking

Vendor management

Job description

About this Role

As a member of the Facilities team at PEAK6, you will have a big impact on the firm and the employee/guest experience by managing day‑to‑day upkeep of our office space. You will maintain high standards, stay cool under pressure, and help create an outstanding work environment.

This role is 5 days a week onsite in our Chicago office.

Responsibilities

• Manage facilities operations within an assigned subregion, ensuring consistency and quality.
• Supervise Facilities Specialists/Coordinators and vendor teams, providing direction and support.
• Oversee daily office upkeep to curate an outstanding employee and guest experience.
• Manage kitchen, coffee, and snack programs – research new options and ensure diverse, cost‑effective offerings to employees.
• Research cost and facilitate orders for groceries, coffee, paper products, office supplies and miscellaneous inventory as needed.
• Take an active role in controlling expenses and inventory; treat company funds as your own.
• Track and manage subregional budgets, including monthly spend and forecast accuracy.
• Conduct cost analysis and benchmarking between vendors or sites.
• Serve as a local escalation point for operational issues or emergencies.
• Partner with Workplace Manager on audits, inspections, and KPI reporting.
• Support Workplace initiatives such as sustainability, culture, and employee experience programs.
• Ensure equipment such as coffee machines, water dispensers, ice makers, refrigerators, microwaves, toasters, toaster ovens, kitchen tools, utensils, copiers, and A/V equipment are clean and maintained in good working order.
• Conduct daily inspections of all spaces to identify service issues or repairs required.
• Supplement nightly janitorial service with periodic cleanups throughout the day in high‑traffic areas.
• Perform reception duties and begin/end of day tasks – handle guests, phone calls, mail and package service.
• Manage building visitor request system.
• Monitor conference rooms during the day, ensuring they are neat, clean and properly stocked.
• Handle day‑to‑day building issues, report problems, coordinate work and monitor progress of repairs to completion (HVAC, electrical, plumbing, carpentry, etc.).
• Build and maintain relationships with building staff; attend building meetings as needed.
• Monitor and assess vendor performance, ensuring services are delivered in accordance with the contracts and to our standards.
• Maintain life safety policy and coordinate yearly fire drills and other applicable training.
• Work with HR to assist with the employee onboarding and termination processes.
• Establish and maintain compliance with office policies (guests, conference rooms, furniture in shared spaces, personal item storage, etc.).
• Maintain furniture inventory and storage rooms.
• Assist with maintenance and movement of fine‑art pieces throughout the office.
• Manage special event setups, breakdowns and execution, equipment requests or room layouts as needed.
• Develop working knowledge of A/V equipment to help troubleshoot issues.
• Serve as point person for maintenance visits, office construction projects, site surveys, etc. as needed by Facilities Manager.
• Assist with tracking of facilities maintenance issues (lights out, repairs to premises, malfunctioning doors/locks, temperature inconsistencies, etc.) – note all issues to Facilities Manager.
• Manage conference room bookings and ensure schedules are kept.
• Run errands for co‑founders as needed.
• Be available in our Chicago office daily.

Experience & Qualifications

• 3+ years office management experience required; previous facilities experience a plus.
• Ability to walk and/or stand for extended periods of time, and lift/carry up to 30 pounds.
• Willingness to be hands‑on and do whatever is required to get the job done.
• High degree of integrity in handling confidential information.
• Strong customer service skills with the ability to think quickly and creatively to solve problems.
• Excellent communication skills across the entire organization and ability to work well with limited supervision.
• Impeccable attention to detail and a high degree of accuracy.
• Flexibility to navigate ambiguity and adjust processes in a rapidly changing environment.

Benefits

• Health insurance (medical, dental and vision, EAP)
• Competitive PTO
• 401(k) match
• Parental leave
• HSA contribution match
• Paid subscription to the Calm app
• Generous external learning and tuition reimbursement benefits
• Hybrid workforce: ability to work remotely up to two days a week
• Base salary range $80,000–$100,000
• Discretionary annual bonus may be eligible

Equal Opportunity Employment

PEAK6 is proud to be an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. If you require reasonable accommodations to participate in the hiring process, please contact our HR department at [e-mail]. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.