Office Manager

20 Saia Motor Freight Line LLC; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Saia Motor Freight Line LLC is seeking a Supervisory-level administrator to oversee terminal administrative functions, ensuring smooth operations and regulatory compliance. The role includes recruitment, training, and handling employee benefits, with a focus on safeguarding confidential records and policy adherence.

The position requires a bachelor’s degree in business or a related field, along with 2+ years of administrative experience and prior supervisory exposure.

Qualifications

• Bachelor's degree in business or related field required.
• 2+ years of administrative experience preferred.
• Prior supervisory experience advantageous.
• Knowledge of Department of Transportation regulations.
• Proficiency in Microsoft Office and related computer applications.

Responsibilities

• Supervises administrative team activities to ensure efficient operations and customer service.
• Trains and develops employees to improve performance.
• Manages recruitment for terminal personnel from sourcing to hiring.
• Conducts new hire orientations and ensures training requirements are met.
• Monitors compliance with regulations and company policies; coordinates training and documentation.
• Acts as main point of contact for employee benefits and inquiries.
• Maintains confidential employee records in compliance with regulations and company standards.

Skills

Supervisory experience

Administrative skills

Customer service

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

DOT regulations

Job description

Position Summary

Supervises all terminal administrative functions, ensuring smooth operations and compliance with regulations. Oversees recruitment, addresses employee inquiries, and ensures compliance with company policies and procedures.

Major Tasks and Responsibilities

• Supervises administrative team activities, ensuring efficient operations and customer service.
• Trains and develops employees to improve performance and foster a collaborative work environment.
• Manages recruitment for terminal personnel, including candidate sourcing, interviews, and hiring processes.
• Performs new hire orientations and ensures training requirements are met.
• Monitors terminal compliance with regulations and company policies, coordinating training and documentation.
• Serves as the main point of contact for employee benefits, addressing inquiries and resolving issues.
• Maintains confidential employee records, ensuring compliance with regulatory and company standards.

Preferred Qualifications

Bachelor’s degree in business or a related field. 2+ years of administrative experience. Prior supervisory experience. Knowledge of the Department of Transportation regulations. Proficiency in Microsoft Office and computer applications.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed. Make Your Move At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Equal Opportunity Employer

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Saia Overview

With headquarters in Georgia, Saia LTL Freight operates across the U.S. and employs thousands of people nationwide. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico, Canada and Mexico. Through our three operating service groups—Saia LTL, LinkEx, and Saia Logistics Services—we provide complete transportation and logistics solutions. As a company, Saia is dedicated to providing every employee the opportunity and environment to continue to grow and contribute, individually and as part of a team.