Office Manager

Experience Champaign Urbana; Champaign (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

Paid time off after 90 days

Mileage reimbursement

Excellent work-life balance

Job summary

Family Service in Champaign, IL is seeking an energetic Office Manager to oversee accounting, HR, and IT tasks at our in-person office. You will manage QuickBooks workflows, payroll records, donor reporting, and staff files while ensuring smooth daily operations.

This role involves providing tech support, maintaining databases, and keeping the office and building in good shape, with a focus on accuracy, compliance, and teamwork within a nonprofit setting.

Qualifications

• 3+ years’ experience in office management.
• Budget development, financial reporting, cash management knowledge.
• Proficiency with Microsoft Office and standard business software.
• Detail oriented with ability to prioritize multiple projects.
• Able to relate effectively to diverse groups of people.

Responsibilities

• Manage accounting/general bookkeeping duties and month-end close.
• Oversee HR tasks: payroll records, onboarding, benefits, handbook compliance.
• Provide IT/office support, manage databases, and maintain facilities.
• Coordinate with leadership to ensure policies and trainings are up to date.

Skills

Office management

Budget development

Financial reporting

Cash management

Microsoft Office

Attention to detail

People skills

Education

High school diploma

Associate’s degree in accounting

Tools

QuickBooks

Donor management software

Payroll software

Job description

Job Opening

Office Manager

POSTED: September 23, 2026

Do you want a job where you’ll almost never be bored, where time flies while you enjoy a wide variety of tasks and the best coworkers in the world? Are you a type‑A personality who finds crossing Ts satisfying? If so, this might be the position for you.

Family Service is looking for an energetic, positive office manager to help us keep all the balls in the air as we expand. We need someone who has an eye for detail in three areas:

Accounting/General Bookkeeping Duties

In this position, you’ll keep our go-to QuickBooks person. You’ll manager our accounts payable, bank deposits, donor contributions, timesheets/payroll, and you’ll be responsible for month‑end close procedures. You’ll also assist in the annual independent audit.

HR Administrator Roles

As our in‑house HR person, you’ll be responsible for maintaining employee files and payroll records. You’ll help us with posting our open positions, screening applicants, and onboarding new hires. We’ll also put any benefits programs in your capable hands, and you’ll see to it that every staff member is enrolled appropriately. Finally, you’ll be the Keeper of the Personnel Handbook, which means you will assist the Executive Director in keeping staff compliant with the handbook, especially with respect to employee trainings and appraisal processes.

IT, Office & Other Roles

“I can’t print.” “My phone won’t dial out.” “The copier is jammed.” You’ll be the first point of contact when our staff members need help wielding technology. This role goes way beyond just ordering supplies. You’ll be working with our extensive senior volunteer corps, keeping databases up to date, and seeing to it that our office (both the people and the building) are in tip‑top shape.

(Other Duties as Assigned, of course)

QUALIFICATIONS:

Here’s what our ideal person brings to the table:

Minimum Qualifications

• 3+ years’ experience in office management
• High School education and/or equivalent
• Knowledge and understanding of general business matters required, including budget development, financial reporting, cash management and business taxes.
• Excellent personal computer skills and experience with standard business software, especially Microsoft Office.
• Strong attention to detail and ability to prioritize and manage multiple projects.
• Ability to relate effectively to diverse groups of people from all social and economic segments.

Preferred Qualifications

• Associate’s degree in accounting, business, finance or equivalent experience.
• 3+ years of leadership experience
• Working knowledge of donor relation software
• Previous leadership experience in a nonprofit organization
• You must also be able to pass a background check.

Any individual who is the subject of a pending investigation by the Department of Children and Family Services for child abuse or neglect, or who has been the subject of an indicated abuse or neglect report which has not subsequently been overturned on appeal, is not eligible for employment at Family Service. Current investigation by or substantiation of elder abuse, neglect, or exploitation by an adult protective services agency also disqualifies a person for employment at Family Service until and unless allegations are found to be unsubstantiated.

THE FAMILY SERVICE CULTURE

Family Service has a culture that is reflected in our name: We are both family‑focused (both the families we serve and the families we are from), and we pride ourselves on being strongly service‑oriented. We are cultivating a workplace that is humble and diligent, a place where you can enjoy your coworkers, be proud of your impact, and always look for new and better ways to enhance our community. We train our people thoroughly and consider ourselves a training ground for being the best humanity has to offer. If you are looking for a position in an organization that values kindness, fresh ideas, hard work, and going the extra mile to help our clients and our community, Family Service might be the place for you. (Of course, we’re an Equal Opportunity Employer.)

THE PACKAGE

• $26/hr, 37.5 hours per week
• 12 paid holidays
• Paid time off after 90 days — can accrue up to 200 hours
• Mileage reimbursement for community travel

QUALITY-OF-LIFE PERKS

• Fantastic work‑life balance
• Great work mission: you will genuinely make a difference here
• Family Service is an institution with an excellent reputation as an employer
• We’re evolving from a local to a regional nonprofit. Things are moving fast, and it’s exciting.

Work location: In person at 405 South State Street, Champaign, IL