Office Manager

Cornerstone OnDemand Ltd.; Boston (MA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company matching

Health benefits

Paid time off and holidays

Job summary

Simon-Kucher, a global consultancy, seeks an Office Manager in Boston to oversee office and facility operations, greet visitors, coordinate events, and manage administrative support duties. The role emphasizes a warm, welcoming environment, reliability, and excellent communication in a fast-paced setting.

The position requires 3-5 years of admin experience, strong MS Office skills, event planning ability, calendar management, and vendor coordination.

Qualifications

• 3-5 years of experience in a similar administrative support role.
• Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint; experience with Zoom and Teams.
• Experience planning and booking events.
• Proficient in maintaining Outlook calendars, creating, and submitting expense reports, and purchasing catering, office supplies, and corporate gifts.
• Outstanding verbal and written communication skills, with a high degree of diplomacy and professionalism.
• Self-starter who is reliable and organized; ability to work independently and prioritize multiple projects at once.
• Sound judgment and ability to solve problems with excellent follow-through.
• Must be able to meet expectations under pressure and offer seamless flexibility amidst interruptions and changes in tasks with short notice.
• A keen sense of effective customer and client service.
• Excellent attention to detail, accuracy, and organizational skills.
• Maintains an elevated level of trust and confidentiality.
• Friendly and positive attitude.

Responsibilities

• Submit and follow up on maintenance requests and vendor recommendations.
• Order and organize office supplies including snacks, beverages, and groceries.
• Keep office spaces clean and tidy and monitor general safety.
• Host employees, candidates, visitors, and vendors; coordinate needs of visitors from other Simon-Kucher offices as needed.
• Arrange snacks, lunches, and office-catered meals.
• Ensure office and kitchen machines are working and coordinate maintenance.
• Maintain relationships with suppliers/vendors and property managers.
• Manage purchases; approve invoices; coordinate with Accounts Payable.
• Oversee deliveries and mail.
• Manage Boston office engagement budget and allocate resources within the budget.
• Welcome guests and give tours when needed.
• Develop and execute events to build community and engagement.
• Plan offsite events; arrange hotels/restaurants/activities.
• Onboard and train new hires.
• Coordinate office moves and seating with internal teams; manage floor plan.
• Monitor office morale; communicate with Head of the Office.
• Own Boston office communications and updates.
• May run miscellaneous errands.
• Maintain spreadsheets, correspondence, and research.
• Support from an admin perspective for partners.
• Interface with Legal and Accounts Payable for contracts and payments.
• Coordinate appointments and meetings; ensure facilities and tech are ready.
• Manage client contact database and opportunity pipeline.
• Own and execute outbound marketing initiatives for target customers.
• Hybrid position with minimum 4-5 days a week in the office; hours 8:30am-5:30pm ET.
• Other duties as needed.

Skills

Microsoft Office

Event planning

Calendar management

Vendor coordination

Communication

Organizational skills

Problem solving

Team collaboration

Customer service

Adaptability

Tools

Outlook

Word

Excel

PowerPoint

Zoom

Teams

Job description

Office Manager

In the United States - Boston

To support the teams working on our exciting projects, we are looking for

The Office Manager does it all - from managing the office and facility to greeting people in the office, planning company events, and managing a variety of administrative support duties. The Office Manager makes it all seem effortless. This role creates a warm and welcoming environment for employees and visitors alike and handles changes and interruptions in a professional manner. The Office Manager works independently, thrives in a fast-paced environment, has a high degree of reliability, strong adherence to schedules and deadlines, and demonstrates top-notch communication and interpersonal skills. Additionally, the Office Manager will support from an administrative assistant capacity specific with calendar management, meeting coordination, and report preparation.

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take ownership. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a high-growth environment with a startup feel and strong exposure to leadership and business development. We invest in your professional development every step of the way.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide how we collaborate, communicate, and deliver impact
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.
• Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s in the office or from home.

How you will create an impact:

• Submit and follow up on maintenance requests and make recommendations for services, vendors, and other facility-related needs.
• Order, put away, and organize office supplies including snacks, beverages, and groceries for the office and kitchen.
• Keep office common spaces clean and tidy and monitor general safety in the suite.
• Be an enthusiastic and friendly host to employees, candidates, visitors, and vendors; Coordinate needs of visitors from other Simon-Kucher offices as needed.
• Order, set up, and clean up snacks and office-catered lunches.
• Ensure that all office & kitchen machines are working and maintained and coordinate necessary cleaning and maintenance services.
• Maintain positive working relationships with suppliers/vendors and property managers.
• Manage, organize, and track office-related purchases; approve incoming invoices for payment and submit receipts and invoices to Accounts Payable for payment.
• Oversee all deliveries (inbound, outbound) and outgoing mail.
• Manage the monthly Boston office engagement budget, including office snacks, beverages, team activities, and events, ensuring thoughtful allocation of resources and adherence to budget.
• Maintain a welcoming environment for guests, offer water/coffee to visitors and candidates, and give tours of the office as needed.
• Proactively develop and execute creative events and initiatives that build community, strengthen office culture, and drive employee engagement.
• Plan and execute offsite special events as needed (book hotels, restaurants, activities, and outings for large groups).
• Onboard and train new hires making sure to create an enjoyable experience.
• Coordinate office moves and new setups and seating arrangements in partnership with internal teams and manage office floor plan.
• Keep a constant pulse on office morale and open communication with the Head of the Office.
• Own regular Boston office communications, keeping employees informed and engaged on office events, announcements, initiatives, and other relevant updates.
• May occasionally run miscellaneous errands in support of office activities or leadership requests.
• Maintain spreadsheets, prepare correspondence, answer telephones, and perform research as needed.
• Support from an administrative assistant perspective for one or multiple partners.
• Interface with different departments (e.g., Legal department for contract management and Accounts Payable for payment and budget management).
• Coordinate appointments and Division meetings, ensuring adequate meeting facilities and technical resources are available and ready for use.
• Manage client contact database, compile customer profiles, and maintain opportunity pipeline.
• Own and execute outbound marketing initiatives for target customers.
• Hybrid position with minimum 4-5 days a week in the office; office hours 8:30am-5:30pm ET.
• Other duties as needed.

Your profile:

• 3-5 years of experience in a similar administrative support role.
• Elevated level of proficiency in using Microsoft Office, especially Outlook, Word, Excel, and PowerPoint as well as internal messaging systems like Zoom and Teams.
• Experience planning and booking events.
• Proficient in maintaining Outlook calendars, creating, and submitting expense reports, and purchasing catering, office supplies, and corporate gifts.
• Outstanding verbal and written communication skills, with a high degree of diplomacy and professionalism.
• Self-starter who is reliable and organized; ability to work independently and prioritize multiple projects at once.
• Sound judgment and ability to solve problems with excellent follow-through.
• Must be able to meet expectations under pressure and offer seamless flexibility amidst interruptions and changes in tasks with short notice.
• A keen sense of effective customer and client service.
• Excellent attention to detail, accuracy, and organizational skills.
• Maintains an elevated level of trust and confidentiality.
• Friendly and positive attitude.

The pay range for this position in Boston is $80,000- 90,000/yr. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.

Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.

We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.