Office Manager

Chubb; Amarillo (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

Chubb is seeking an Office Manager to supervise and direct the daily work of the office staff in Amarillo, TX. The role includes recruiting, organizing workflows, and ensuring policy compliance to meet budget and deadlines.

Ideal candidates bring a bachelor’s degree in business/HR and at least 5 years of progressive managerial experience, preferably with crop insurance exposure. Strong communication and confidentiality are essential in a fast-paced environment.

Qualifications

• High School or GED required; bachelor's degree in business, HR management, or related field preferred.
• 5+ years of progressive business experience.
• Combination of crop insurance and/or managerial experience required.

Responsibilities

• Supervises and directs work of office staff.
• Recruiting and selecting of new internal staff employees.
• Planning, organizing, and communicating work assignments.
• Maintaining employee records, including vacation schedules, sick leave, etc.
• Training employees in work functions.
• Communicating changes in office and company policy and procedures to staff.
• Developing and maintaining procedures manuals for division office functions.
• Ensures the efficient operation of the office by monitoring processing and workflow to meet deadlines.
• Evaluating and planning space requirements, equipment needs, etc.
• Approves accounts payable and purchase requests to meet budget guidelines.
• Contacting and directing the work of outside vendors for maintenance and construction projects.
• Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
• Monitoring office procedures to ensure program and company policy compliance.

Skills

People management

Training new employees

Communication

Multitasking

Confidentiality

Teamwork

Education

Bachelor's degree in business, HR management, or related field

Job description

Job Description

• Supervises and directs work of office staff by:
• Recruiting and selecting of new internal staff employees.
• Planning, organizing, and communicating work assignments.
• Evaluating staffs work performance and recommending personnel actions, including discipline and promotions.
• Investigating and addressing personnel problems.
• Developing and organizing work flow through the office. Ensures the availability of necessary equipment, supplies, and staff.
• Training employees in work functions.
• Communicating changes in office and company policy and procedures to staff.
• Developing and maintaining procedures manuals for division office functions.
• Ensures the efficient operation of the office by:
• Monitoring the processing and workflow of staff to meet all deadlines.
• Evaluating and planning space requirements, equipment needs, etc.
• Approves accounts payable and purchase requests to meet budget guidelines.
• Contacting and directing the work of outside vendors for maintenance and construction projects.
• Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
• Monitoring office procedures to ensure program and company policy compliance.
• Assists with other duties as necessary.

Essential Job Duties and Responsibilities

• Supervises and directs work of office staff by:
• Recruiting and selecting of new internal staff employees.
• Planning, organizing, and communicating work assignments.
• Evaluating staffs work performance and recommending personnel actions, including discipline and promotions.
• Investigating and addressing personnel problems.
• Developing and organizing work flow through the office. Ensures the availability of necessary equipment, supplies, and staff.
• Maintaining employee records, including vacation schedules, sick leave, etc.
• Training employees in work functions.
• Communicating changes in office and company policy and procedures to staff.
• Developing and maintaining procedures manuals for division office functions.
• Ensures the efficient operation of the office by:
• Monitoring the processing and workflow of staff to meet all deadlines.
• Evaluating and planning space requirements, equipment needs, etc.
• Approves accounts payable and purchase requests to meet budget guidelines.
• Contacting and directing the work of outside vendors for maintenance and construction projects.
• Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
• Monitoring office procedures to ensure program and company policy compliance.
• Assists with other duties as necessary.

Knowledge, Skills, And Abilities

• Ability to positively direct the work of others, including the ability to make and communicate work assignments, resolve issues affecting employees, etc.
• Ability to train new employees about job tasks and to train current employees about process changes.
• Knowledge of Rain and Hail’s products, services, and systems.
• Knowledge of and the ability to use insurance industry and company terminology.
• Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers.
• Ability to remain calm and professional.
• Ability to be organized and multitask.
• Ability to perform basic and complex mathematical calculations.
• Ability to maintain a high level of confidentiality.
• Ability to work well with people in a team environment.
• Ability to work from oral or written communication.
• Ability to operate all office equipment.
• Ability to work flexible hours as required.
• Ability to assist in other work-related areas as required.

Qualifications

High School or GED required, baccalaureate degree in business, HR management, or other related field preferred and 5 plus years of progressive business experience. Combination of crop insurance and/or Managerial experience required.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.