Office Leader - Financial Services Growth & Client Experience

Synovus; Fort Lauderdale (FL); On-site; USD 95,000 - 155,000; Full time

Job summary

Synovus is seeking an Office Leader for the Downtown Fort Lauderdale office. The role oversees operations, profitability, and growth, while developing staff and maintaining strong client relationships in the local market.

The Office Leader will drive service excellence, manage risk, and lead the team to achieve KPI targets. A minimum of 10 years in financial services and an existing client book are preferred. This position is full-time and located in Fort Lauderdale, FL.

Qualifications

• Minimum Education: High School Diploma or Equivalent -- College degree is preferred.
• Minimum Experience: Minimum of 10 years' experience in financial services industry in the local market area with an existing book of business.

Responsibilities

• Provide distinctive service to clients and prospects, in person and over the telephone. Resolve client issues and respond to inquiries.
• Lead and engage the Pinnacle Team to be the best financial services firm and the best place to work in the Southeast.
• Manage annual performance and merit processes for direct and indirect reports; coach and develop team members.

Skills

Leadership

Team management

Client relationships

Sales prospecting

Credit analysis

Regulatory compliance

Education

High School Diploma

College degree preferred

Job description

Synovus is seeking an Office Leader for the Downtown Fort Lauderdale office. The role oversees operations, profitability, and growth, while developing staff and maintaining strong client relationships in the local market.

The Office Leader will drive service excellence, manage risk, and lead the team to achieve KPI targets. A minimum of 10 years in financial services and an existing client book are preferred. This position is full-time and located in Fort Lauderdale, FL.