Office Growth & Client Experience Leader

synovuscareers; Georgia; On-site; USD 65,000 - 90,000; Full time

Job summary

Pinnacle is seeking an Office Leader to guide operations and lead the office team in delivering distinctive service. The role emphasizes profitability, client retention, and growth through proactive leadership of staff and client relationships.

The candidate will manage service standards, compliance, and strategic execution to achieve KPI targets and foster a high-performance work environment in the Southeast region.

Qualifications

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong leadership and interpersonal skills.
• Extensive knowledge of financial services and banking regulations.
• Excellent verbal and written communication abilities.

Responsibilities

• Lead and develop the office team to achieve growth and profitability.
• Maintain client relationships and develop new business through aggressive prospecting.
• Ensure service standards and regulatory compliance across the office.
• Oversee operations, risk management, and performance to meet KPIs.

Skills

Microsoft Office proficiency

Leadership

Financial services knowledge

Regulatory compliance knowledge

Verbal and written communication

Education

High School Diploma or Equivalent

Job description

Pinnacle is seeking an Office Leader to guide operations and lead the office team in delivering distinctive service. The role emphasizes profitability, client retention, and growth through proactive leadership of staff and client relationships.

The candidate will manage service standards, compliance, and strategic execution to achieve KPI targets and foster a high-performance work environment in the Southeast region.