Office Experience & Events Assistant

The Boston Consulting Group GmbH; New York (NY); On-site; USD 60,000 - 67,000; Full time

Job summary

Boston Consulting Group in Brooklyn is seeking an Office Experience & Events Assistant to support a high-functioning office, guest and employee experiences, and events of all sizes.

You’ll cover front desk, visitor management, room bookings, catering coordination, and vendor management with a service-oriented, hospitality mindset.

Requires a Bachelor’s degree and 0–2 years in office operations or events coordination; in-office work five days a week with a competitive benefits package.

Qualifications

• 0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support.
• Strong service orientation and attention to detail.
• Excellent organizational and interpersonal skills.
• Ability to manage logistics and juggle competing priorities with poise.
• Proficiency in Microsoft Office Suite and willingness to learn new systems.
• Ability to lift/move up to 35 pounds and to work in-office 5 days a week.
• Flexibility to work overtime as needed, especially during events or high-demand periods.

Responsibilities

• Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar
• Act as the first point of contact for clients, visitors, and staff when covering Concierge, setting the tone for the overall office experience in this highly visible role
• Triage and communicate meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution
• Lead meeting and event set-up and day-of onsite support, including room configuration, catering coordination, breakdown, and guest experience
• Manage the office lunch program and coordinating catering for meetings and events
• Support execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings, including on-site and after-hours support
• Maintain the office microsite and updating digital signage and face pages
• Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management
• Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens
• Coordinate basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues
• Manage supply inventory and place orders for office, kitchen, and meeting materials
• Assist with mail/package handling, shipping coordination, and courier management
• Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, and flexing across responsibilities as needed during peak periods

Skills

Service orientation

Organizational skills

Interpersonal skills

Time management

Attention to detail

Communication skills

Team collaboration

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

As an Office Experience & Events Assistant at BCG’s Brooklyn office, you’ll be part of the Office Experience team: a collaborative, service-oriented group that plays a key role in shaping the workplace and cultural experience. With a strong focus on hospitality, administrative coordination, and day-to-day operational excellence, you’ll support a variety of workflows and experiences that help staff and visitors feel connected, supported, and proud of their environment.

In this multi-function role, you’ll be responsible for maintaining a high-functioning office; delivering a seamless guest, visitor, and employee experience; and helping to execute events of all sizes, from marquee celebrations to casual happy hours. You’ll support daily operations, help foster connection and productivity through the office environment, and deliver service with a can-do, hospitality-driven approach. Key Responsibilities Include:

• Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar
• Act as the first point of contact for clients, visitors, and staff when covering Concierge, setting the tone for the overall office experience in this highly visible role
• Triage and communicate meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution
• Lead meeting and event set-up and day-of onsite support, including room configuration, catering coordination, breakdown, and guest experience
• Manage the office lunch program and coordinating catering for meetings and events
• Support execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings, including on-site and after-hours support
• Maintain the office microsite and updating digital signage and face pages
• Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management
• Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens
• Coordinate basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues
• Manage supply inventory and place orders for office, kitchen, and meeting materials
• Assist with mail/package handling, shipping coordination, and courier management
• Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, and flexing across responsibilities as needed during peak periods

You’re Good At

• Creating warm, welcoming environments with a polished and professional presence
• Performing successfully in a fast-paced, intellectually intense, service-oriented environment
• Interpreting rules and guidelines flexibly to support the business and align with BCG’s culture and values
• Responding to customer and team needs with a strong service mentality and a sense of urgency
• Managing multiple responsibilities with excellent time management and prioritization skills
• Exercising sound judgment and professionalism, especially during last-minute changes or challenges
• Collaborating across functions and thriving in a complex, matrixed organization
• Demonstrating meticulous attention to detail and completing tasks consistently and accurately
• Communicating with clarity, confidence, and diplomacy—both written and verbal
• Handling confidential information with integrity and discretion
• Showing maturity, poise, and a polished, professional demeanor in all interactions
• Supporting and working cooperatively with team members, displaying motivation and enthusiasm
• Taking initiative, anticipating needs, and contributing ideas for process improvements or enhancements
• Displaying patience and a willingness to teach or clarify team processes
• Embracing flexibility and staying composed under pressure
• Representing BCG with a team-first, can-do attitude, and commitment to excellence
• Demonstrating strong intellectual curiosity, creativity, and big-picture thinking

What You’ll Bring

• Bachelor’s degree required
• 0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support—ideally in a professional services or client-facing setting
• Strong service orientation and attention to detail
• Excellent organizational and interpersonal skills
• Ability to manage logistics and juggle competing priorities with poise
• Proficiency in Microsoft Office Suite and willingness to learn new systems
• Ability to lift/move up to 35 pounds and to work in-office 5 days a week
• Flexibility to work overtime as needed, especially during events or high-demand periods

Additional info

City:

Brooklyn

Additional Information

This role currently requires 5 days a week in office presence. This in-office plan allows for critically important learning, collaboration and networking with our colleagues.

Compensation Information:

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

The base salary range for this role is $60,000-$67,000.

This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12%and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.