Office & Customer Experience Manager – Lawn & Pest Control Industry

Nutri-Green Lawn Care; Kiefer (OK); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Holiday pay after 90 days

Earned PTO

401K with company matching

Company-paid life insurance

Job summary

Nutri-Green Lawn Care is hiring an Office & Customer Experience Manager to lead our in-office team in Kiefer, OK. This on-site role focuses on improving systems, supporting growth, and delivering outstanding customer service.

The role offers leadership opportunities and requires strong organizational and communication skills in a fast-paced environment.

Qualifications

• Experience leading office teams and improving processes.
• Strong communication and organizational skills are required.
• Ability to balance multiple priorities in a fast-paced setting.

Responsibilities

• Lead and develop the office team to deliver exceptional customer service.
• Oversee daily office operations ensuring timely and accurate completion of tasks.
• Manage staff performance, accountability, and productivity.

Skills

Leadership

Communication

Organizational skills

Multitasking

MS Office proficiency

Tools

QuickBooks

Microsoft Office

Job description

Office & Customer Experience Manager – Lawn & Pest Control Industry

Location: Kiefer, OK (On-site only) Salary: $55,000 - $70,000 per year

Job Type: Full-time | Monday–Friday 8am-5pm | Occasional Saturdays (Spring & Fall)

Join the Nutri-Green Family – Where Leadership Meets Opportunity

Are you an organized leader who enjoys building strong teams and keeping operations running smoothly?

Nutri-Green is looking for an Office Manager to lead our office team, improve systems, and help ensure our customers receive the exceptional service we’re known for.

This is a key leadership role responsible for managing office staff, improving processes, and supporting the continued growth of our company.

This role has the opportunity to grow into a senior leadership position as the company continues to expand.

Who We Are

We are an established, financially stable company with over 20 years of service in the Tulsa area and a strong reputation built on long-term customer relationships.

We’re proud of our 4.9-star Google rating and long-standing customer relationships built on integrity and results.

We work in the green industry, a stable and growing field where our team helps customers love where they live by creating healthier lawns and pest-free homes.

What You’ll Do

• Lead and develop the office team
• Oversee daily office operations and ensure tasks are completed accurately and on time
• Manage staff performance, accountability, and productivity
• Assist with hiring, training, and onboarding new team members
• Maintain and improve office procedures and systems
• Coordinate communication between office staff and field teams
• Support leadership with reporting and operational improvements

Qualifications

• 2+ years of office management or leadership experience preferred
• Strong leadership and communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficient with Microsoft Office and office software
• QuickBooks experience is a plus

Location: In-office position in Kiefer, OK

Benefits

• Health, Dental, and Vision Plans Available
• Holiday Pay after 90 days
• Earned PTO
• 401K with Company Matching
• $25,000 Company Paid Life Insurance
• Paid Training and Professional Development
• Employee Assistance Program (EAP)
• Smart Dollar Financial Wellness App
• Discounted Lawn Care Services
• Opportunities for advancement

Who This Role Is Perfect For

• Enjoys leading and developing people
• Likes creating systems, improving processes, and staying organized
• Thrives in a fast-paced environment where every day is different
• Takes pride in accountability, efficiency, and high standards
• Wants to play a key leadership role in a growing company

If you are the type of person who naturally steps up, solves problems, and helps teams succeed, you’ll likely thrive here.

This Role May Not Be the Right Fit If:

• You prefer working independently without leading a team
• You dislike managing multiple priorities at once
• You prefer a slow-paced environment with minimal change
• You are uncomfortable holding people accountable to performance standards

Our team values professionalism, teamwork, and continuous improvement, and we’re looking for someone who shares those values.