Customer Service Representative – Lawn & Pest Control Industry

Nutri-Green Lawn Care; Kiefer (OK); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Training

401K plus company matching

Holiday pay after 90 days

Earned PTO

MDLIVE telehealth

Job summary

Nutri-Green Lawn Care in Kiefer, OK seeks a Customer Service Representative to be the first point of contact for customers, answering questions, resolving concerns, and ensuring a positive experience. The role is in-office, Monday–Friday, with occasional Saturdays, and pays $16-$20/hour based on experience.

You’ll handle calls, update records, and support daily office operations while contributing to a collaborative team that values growth and service excellence.

Qualifications

• 2+ years of customer service experience is preferred.
• Strong computer skills; CRM experience is a plus.
• Friendly, confident communicator with a team-first attitude.
• Detail-oriented with good time management.

Responsibilities

• Answer incoming calls from existing customers.
• Make outbound calls to ensure customer satisfaction.
• Update account information and maintain accurate records.
• Recommend and sell services to inbound leads.
• Assist with administrative tasks and survey management.

Skills

Customer service experience

CRM experience

Communication skills

Team player

Time management

Tools

CRM software

Job description

Customer Service Representative - Lawn & Pest Control Industry

Location: Kiefer, OK (On-site only)
Pay: $16-$20 per hour, based on experience
Job Type: Full-time | Monday-Friday | Occasional Saturdays (Spring & Fall)

Join the Nutri-Green Family - Where Service Meets Purpose

Do you love helping people? Thrive on solving problems with a smile? Want to be part of a company where your voice is heard and your work truly matters?

At Nutri-Green, you're not just a number; you're part of a tight-knit team where people genuinely care about one another. We're growing fast and looking for a confident, caring, and tech-savvy Customer Service Representative to join our front office in Kiefer.

Who We Are

Nutri-Green is a trusted leader in weed control and pest management with over 20 years of exceptional service across the Tulsa area. We take pride in our 4.9-star Google rating, A+ Angie's List reviews, and long-standing customer relationships built on integrity, professionalism, and care.

What sets us apart?
We work in one of the most underrated industries out there, the green industry, a sleeper industry that’s extremely rewarding, meaningful, and full of opportunity. Every day, our team impacts our customers' lives by helping them love where they live. We deliver results that people can see, and that feels great.

Why You'll Love Working at Nutri-Green

Working here means more than clocking in, it means being seen, valued, and part of something bigger. We've built an environment where people are respected, laughter is encouraged, and teamwork is how we win. Office politics? Not here. Just real people doing great work together.

Here’s what you can expect:

• A fast, paced, energized atmosphere
• A team that cheers each other on
• Managers who listen and support you
• Leadership that actually cares about your growth
• A place where you're appreciated and not just another cog in the machine

What You'll Do

As a CSR, you'll be the first point of contact for our customers, answering questions, resolving concerns, and helping clients feel confident and cared for.

Key Responsibilities:

• Answer incoming calls from existing customers
• Make outbound calls to ensure customer satisfaction
• Update account information and maintain accurate records
• Recommend and sell services to inbound leads
• Assist with administrative tasks, survey management, and outgoing mail
• Process payments and support daily office operations
• Jump in wherever needed to help the team succeed

Qualifications

• 2+ years of customer service experience (preferred)
• Comfortable with inbound and outbound phone conversations
• Strong computer skills; CRM experience is a plus
• Detail-oriented with excellent time management
• Friendly, confident communicator with a team, first attitude

Compensation & Schedule

• Pay: $16-$20/hour depending on experience
• Schedule: Monday-Friday, 8 AM-5 PM
• Occasional Saturdays during spring and fall
• In-office only (Kiefer, OK)

Benefits

• Competitive Pay
• Holiday pay after 90 days
• Earned PTO
• Health Insurance
• EAP (Employee Assistance Program)
• mybam app (Member Rewards to compare costs, save money, earn cash back)
• MDLIVE (24/7 telehealth consultations available by phone or online)
• Dental and Vision Plans Available
• $25,000 company paid life insurance
• 401K plus company matching
• Paid Training
• Smart Dollar App
• Opportunity for growth and promotions
• Discounted Lawn Care services

We can't wait to welcome you into a workplace where your career can flourish and your voice is heard.