Office Coordinator, Opt.2 (Keyboarding)

Illinois Department of Public Health (IDPH); Westchester (IL); Hybrid; USD 48,000 - 63,000; Full time

Benefits offered by this job

Flexible and hybrid work schedules

Health, life, dental and vision plans

Pension plan

Deferred Compensation Program

MCAP & DCAP

Job summary

Illinois Department of Public Health (IDPH) is seeking an Office Coordinator to provide paraprofessional and specialized clerical support for the Long Term Care Field Operations. You will perform complex keyboarding and maintain multiple files while assisting in enforcement proceedings.

The role entails answering phones and emails, updating survey packets, and serving as backup IT Coordinator for Field Operations staff. The position is based in Westchester, IL, with flexible/hybrid work options.

Qualifications

• Requires knowledge of keyboarding and clerical accuracy.
• Ability to answer telephones and emails; manage survey documents.

Responsibilities

• Perform complex office support functions.
• Review survey documents for completion and accuracy.
• Answer telephones and emails; serve as backup IT Coordinator for LTC Field Operations.

Skills

Keyboarding 30 wpm

Education

Secretarial/business college or high school + 2 yrs office experience

Job description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date: Aug 28, 2026

Location

Westchester, IL, US, 60154

Job Requisition ID: 55784

Office: Health Care Regulation

Division: Long Term Care Field Operations

Posting ID: PAR 44-26-0357 / 55784

Posted: 08/31/2026 - 09/14/2026

Agency: Department of Public Health

Class Title: OFFICE COORDINATOR - 30025

Skill Option: Keyboarding

Salary: Anticipated Starting Salary (Effective 07/01/26) $4,272 MONTHLY; Full Range $4,272 - $5,641 MONTHLY

Job Type: Salaried

Category: Full Time

County: Cook

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated, detailed orientated individual to perform a variety of paraprofessional and complex specialized office support functions. Performs difficult and complex keyboarding. Performs a variety of clerical work that requires choice of procedures and independence of action in disposition of routine matters. Maintains and updates a variety of files. Serves as IT Coordinator for Field Operations Regional Staff.

Benefits Statement

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leaveEmployee Assistance Program and/or mental health resources
• These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under direction, supports the section of ICF/IDD/SMHRF facilities by performing complex office support functions.
• Reviews survey documents for completion of accuracy.
• Assists with answering telephones and emails.
• Serves as backup Information Technology (IT) Coordinator for Long Term Care (LTC) Field Operations Survey Staff.
• Assists in enforcement proceedings.
• Maintains, prepares and distributes required survey packets for all types of survey activity.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college or completion of high school and two (2) years related office experience or two (2) years of independent business experience.
• Requires the ability to keyboard accurately at 30 words per minute

Preferred Qualifications

• Two (2) years’ experience preparing complex forms, documents and reports.
• Two (2) years’ experience working with complex databases and programs, spreadsheets and report applications.
• One (1) year experience performing review of composition, grammar, spelling and punctuation in documents.
• One (1) year experience tracking and maintaining inventory or equipment lists.
• One (1) year experience operating commonly used manual and automated office equipment and performing routine maintenance.
• Ability to follow oral and written instructions.
• One (1) year work experience in Microsoft Word, processing, and spreadsheet applications (i.e., Microsoft Word, Microsoft Outlook, Excel PowerPoint, Smartsheet).

About The Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $1.8 Billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,400 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Work Hours: Monday - Friday 8:30am - 5:00pm (1 hour lunch)

Headquarter Location: 3 Westbrook Corporate Center, Westchester, Illinois, 60154

Work County: Cook

Agency Contact: [e-mail]

Posting Group: Health Services; Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Nearest Major Market: Chicago