Office Coordinator - Christian Ministry

Ourcalling-1; Dallas (TX); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Health Reimbursement Benefit

Parental Leave

Life Insurance

Retirement Plan with matching

Job summary

OurCalling is seeking an organized Office Coordinator to join our Administration team. This role involves greeting guests, handling mail, and supporting daily office operations in a fast-paced ministry environment.

You will engage with guests, staff, volunteers, and partner agencies, maintaining a welcoming atmosphere and ensuring efficient office workflows. The position runs Monday through Friday, 7am to 3pm, with occasional weekend hours during emergency weather conditions.

Qualifications

• High school diploma or equivalent.
• Professional office experience required.
• Experience with app-based/online phone systems.
• Bilingual is a plus.
• Hospitality or call center experience preferred.
• Familiar with Google Suite (Drive, Docs, Sheets).

Responsibilities

• Greet visitors including donors, volunteers, vendors, partner agencies, media and guests.
• Send/Receive mail and deliver packages to staff on-site.
• Count monthly cash/coin with APM.
• Keep the staff break room tidy and organized; maintain breakroom appliances.
• Maintain office supply inventory as assigned by APM.
• Assist visitors dropping off in-kind donations.
• Oversee OurCalling gift shop, inventory, and online orders.

Skills

Professional office experience

App-based/online phone systems

Bilingual (a plus)

Google Suite familiarity

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

About OurCalling

At OurCalling, our work is rooted in the Gospel and powered by innovation. We are a Christ-centered ministry where every job is a ministry position.

We serve individuals experiencing homelessness and crisis through our Street Outreach and Navigation Center, walking with them on a journey from the streets toward hope, stability, and transformation. We meet each person with grace, accountability, and personalized care. We believe that healing happens through trust, relationship, and the hope of Jesus. Powered by innovation, we go beyond meeting immediate needs to create real solutions that help end homelessness one life at a time. Our commitment is to restoration, not relocation, as we help our neighbors discover a sense of belonging, purpose, and a healthy community. Our aim is to help our neighbors walk with Jesus and take the next steps toward living in healthy community.

Our culture is welcoming, intentional, hopeful, and adaptable. We innovate with courage, serve with humility, and hold firm to the belief that every guest, volunteer, donor, staff member, and partner who walks through our doors is made in the image of God. Our staff is diverse, comprising individuals from various backgrounds and experiences. Grounded in the Gospel, we are committed to loving our neighbors with compassion, accountability, and a dedication to lasting change.

Job Summary:

The Office Coordinator will report to the Administration Project Manager (APM). This individual needs to be highly organized, enjoy working in a face-paced environment, and have the gift of hospitality. In this role, the Office Coordinator will get to interact with our homeless guests, staff, volunteers, visitors, partner agencies, and the media. The hours for this position are Monday through Friday, 7am to 3pm. During emergency weather conditions, the occasional weekend will be required.

Responsibilities:

• Greet all visitors (this may include donors, volunteers, vendors, partner agencies, media, interviewees, and guests of employees)
• Send/Receive Mail (this includes delivering packages and mail to appropriate staff on-site)
• Count monthly cash/coin with APM
• Keep the Staff break room tidy and organized, and maintain all breakroom appliances
• Maintain office supply inventory (as assigned by APM)
• Assist visitors who are dropping off in-kind donations
• Oversee OurCalling gift shop and inventory (online and point of sale), and ship online orders
• Assist APM with Emergency Weather tasks
• Keep conference room ready for meetings
• Other duties as assigned by APM

Experience/Background:

• High school diploma or equivalent
• Professional office experience
• App-based/online phone system experience
• Bilingual is a plus
• Hospitality industry or call center experience is preferred
• Comfortable with Google Suite of apps (Drive, Docs, Sheets, Slides, etc)

Additional Qualifications:

• Upholding a close and growing relationship as a disciple of Jesus Christ

Our Benefits:

We offer an excellent Total Rewards benefit package that includes over 3 weeks’ Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.

Pay Range:

46,000 - 46,000 USD per year (OurCalling - Cesar Chavez)