Office Coordinator- Administration

Merriam; Merriam, Northern (KS, KY); Hybrid; USD 43,000 - 60,000; Full time

Benefits offered by this job

Low- or no-cost health insurance

Vision

Dental

Retirement contributions

Tuition reimbursement

Paid leave

Job summary

The City of Merriam is seeking an Administrative Support specialist for the Administration Department. You will serve the public in person and by phone, manage records, assist with communications, and support the City Clerk as needed.

The role emphasizes customer service, accuracy, and teamwork, with benefits including healthcare options, retirement contributions, tuition reimbursement, and paid leave.

Qualifications

• High school diploma or equivalent.
• 2 years of office administrative support experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Serve as primary point of contact for the public and route inquiries.
• Maintain records for the City's solid waste program and assist with vendor communications.
• Assist Communications Manager with public outreach materials.
• Record and transcribe meeting minutes.
• Back-up City Clerk duties when needed.
• Process electronic transactions and bank deposits.
• Promote City values.
• Receive and distribute mail and manage office supplies.

Skills

Public service

Communication

Interpersonal skills

Time management

Multitasking

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

• Package $20.68 - $28.95 to start, with $0 medical benefit package for you and family and a very generous 401a match

This position is responsible to support the City of Merriam’s mission by providing a variety of routine to advanced administrative work for the Administration Department. This position actively interacts with members of the public and has a strong sense of customer service and discipline.

Essential Functions

• Serve as the primary point of contact for the public (walk-ins and telephonically), providing information or routing to the appropriate party.
• Establish a professional and welcoming demeanor when interacting with members of the public, City employees, and elected officials
• Responds to public inquiries; handles questions and matters of a more technical nature; responds professionally to citizen concerns.
• Coordinate and maintain records related to the City's solid waste program, including service changes, complaints, billing inquiries, vendor communications, program reports, and resident education materials.
• Assist the Communications Manager with preparation of public communications and outreach related to the solid waste program, including website content, flyers, letters, and other materials.
• Maintain solid waste program files and tracking systems in coordination with program partners.
• Record and transcribe meeting minutes accurately.
• May serve as back-up to the City Clerk in all capacities, when needed.
• Assist City Clerk with records maintenance, serve as a notary public, and register voters
• Assist with and coordinate department events
• Receive and distribute incoming mail to all departments as needed, and manage office supplies and replenish when necessary, with special projects and research when necessary
• Electronic transactions processing and bank deposit reconciliation and preparation
• May be responsible for running various errands in a City vehicle
• Promote City values at all times
• Other duties as assigned

Knowledge, Skills, and Abilities

• Ability to effectively communicate on a one-to-one basis with the public
• Excellent public service skills
• Ability to interact with members of the public via telephone, electronic means, and in-person
• Some knowledge of building permits and planning processes preferred, but not mandatory
• Knowledge of MS Office Suite with competence in Excel, Word, and Outlook
• Ability to use modern office equipment
• Ability to handle multiple tasks and interruptions
• Ability to establish and maintain effective working relationships with the public, employees, and elected officials

Minimum Qualifications

• High school diploma or equivalent
• 2 years' of previous experience working in an office administrative support setting
• Any equivalent combination of education and experience will be considered

Merriam employees enjoy excellent benefits including low- or no-cost health insurance, vision, dental, retirement contributions, tuition reimbursement, paid leave, and more!

• low- or no-cost health insurance
• vision
• dental
• retirement contributions
• tuition reimbursement
• paid leave