Office Coordinator

Hub International; West Fargo (ND); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid parental leave

Wellbeing program

Career growth

Job summary

HUB International in West Fargo, ND, is seeking an Office Coordinator to be the welcoming first point of contact for guests, clients and employees. This onsite role manages front desk operations, phone and email communications, visitor management, scheduling, and coordination of the office.

You’ll support facility needs, event logistics, and culture initiatives to ensure a smooth, professional environment and a positive workplace experience.

Qualifications

• High school diploma or equivalent preferred.
• At least 2 years of administrative, office support or customer service experience preferred.
• Ability to obtain and maintain state property and casualty insurance license.

Responsibilities

• Greet and assist visitors and clients, guiding to conference rooms or contacts.
• Answer main line calls and schedule for team members with professional service.
• Oversee daily breakroom stocking, inventory, and cleanliness; manage deliveries.
• Organize department events and coordinate logistics for meetings and activities.
• Process incoming mail and assist with deposits as needed.

Skills

Customer service

Administrative support

Communication

Team player

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. This role is based onsite and requires a full five-day work week in our office At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an Office Coordinator, you will be the first point of contact for guests, clients, and employees, ensuring a welcoming and professional environment. This role manages front desk operations, including phone and email communications, visitor management, scheduling, and coordination of the office. The Office Coordinator also supports facility needs, event logistics, and culture initiatives to ensure the smooth operation of the office and a positive workplace experience.

Job Responsibilities

• Greet and assist visitors and clients upon arrival, directing them to the correct conference rooms or contacts.
• Answer and direct all main line calls, providing exceptional customer service and scheduling for designated team members.
• Oversee daily stocking, inventory and cleanliness of the breakroom and lounge spaces, including machine care, online ordering, receiving deliveries, and organizing storage.
• Assist in organizing department events across fun/educational, Gives, and Wellness categories.
• Process incoming mail.
• Prepare bank deposits.
• Assist Commercial and Personal Lines teams as needed.
• Provide support to other departments as needed.
• Perform other related duties as assigned by the manager.

Qualifications

• High school diploma or equivalent preferred.
• At least 2 years of experience in administrative, office support or customer service role preferred.
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.
• Earned and ability to maintain state property and casualty insurance license required.
• Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
• Proficiency with Microsoft Office Suite; ability to quickly learn new software tools.
• Strong verbal and written communication skills.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.

What makes us different than all the rest?

Our Vision:To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission:To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship:We encourage innovation and educated risk-taking.
• Integrity:We do the right thing every time.
• Teamwork:We work together to maximize results.
• Accountability:We measure and take responsibility for outcomes.
• Service:We serve customers, communities and colleagues.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. When you join the team at HUB International, you become part of a global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 600+ offices across North America, Canada and Puerto Rico.

What we offer you

• A rewarding career helping local businesses in the community
• Rewards for top performers
• Medical/dental/vision/life insurance
• Paid Parental Leave
• Health Savings Account
• 401k matching program
• Voluntary insurance options
• Life and disability Plans
• A work/life balance because that’s important for all of us
• Opportunity to learn from the expertise of your coworkers
• Growth- HUB is growing, and so can your career
• Ability to be part of a motivated, winning team

We invest in your growth

HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Benefits and perks

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.