Office Coordinator

Heritage Hospice; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Heritage Hospice seeks an Office Coordinator to join our team. You will manage office communications, maintain confidential patient records, and support the interdisciplinary team in a fast-paced hospice setting.

The role requires strong computer skills, organization, and a commitment to confidentiality. Join us in delivering compassionate care and maintaining efficient office operations.

Qualifications

• Hospice, Home Health, or Long Term Care experience preferred.
• Must be flexible and cooperative in fulfilling role obligation.
• Computer proficiency required for daily office tasks.
• Ability to work as a member of an interdisciplinary team.
• Strong organizational skills and attention to confidentiality.

Responsibilities

• Seeks and obtains information to function effectively in the hospice office.
• Answers hospice office phone professionally and relays messages.
• Keeps office organized and ensures supplies and packets are stocked.
• Manages equipment orders and tracks signed-out devices.
• Maintains patient and employee records with confidentiality.
• Schedules CPR classes and maintains various logs and folders.

Skills

Computer proficiency

Highly organized

Team collaboration

Communication skills

Tools

Microsoft Office

Office equipment handling

Job description

Job Description

Heritage Hospice of Holiday Health Care is currently seeking an Office Coordinator to join our team!

Responsibilities:

• Seeks and obtains sufficient information necessary to function effectively in the hospice office i.e., computer skills, and office machines.
• Performs within the limits of preparation and experience.
• Maintains compliance with all applicable laws, regulations, standards, and company policies.
• Answers hospice office phone in a professional, courteous manner and relays messages to the appropriate hospice team member.
• Keeps hospice office organized, assures adequate supply of Heritage Hospice information packets, forms, supplies, etc.
• Orders/replaces employee equipment as needed (cell phones, tablets, laptops, chromebooks).
• Maintains computer log of equipment signed out by employees.
• Works cooperatively within the interdisciplinary team.
• Seeks to provide professional and courteous service.
• Participates in Quality Assurance program.
• Assumes responsibility for personal and growth development and upgrading professional knowledge through attendance and participation in continuing education and in-services.
• Maintains patient/family/caregiver confidentiality at all times.
• Maintains confidentiality and safety of patient's medical records.
• Complies with the organization's policies and procedures.
• Other duties as delegated by the Administrator.
• Upholds the rights and privileges of all patients & reports immediately to Administrator when it is suspected that these rights & privileges have not been upheld.
• Participates in Disaster Recovery Business Alliance/Emergency Preparedness as office representative and relays information/education to the hospice team.
• Updates Emergency File Box.
• Scan and attaches documents to both employee files and personnel files.
• Manage medical records.
• Assists with employee file audits and updating.
• Maintains various logs (signature, physician & facility profiles, census sheet)
• Schedules employees for CPR classes.
• Maintains sign-on folders, patient information folders, and home binders.
• Maintains employee lists with phone numbers and emergency call down tree.
• Organized incoming/outgoing mail.

Holiday Health Care is a diverse health services company offering a continuum of care to multiple populations in the Tri-State area. The Holiday Health Care campus is comprised of a retirement community, nursing facility, home care company, and hospice company located on Evansville’s north side. Since 1969, Holiday Health Care has been privately owned and operated.

“People Caring for People” has been the focus of the Holiday Health Care mission, vision, and values for over 50 years. Today, we employ over 350 staff at The Heritage Center, The Village at Holiday, Horizons Home Care, Horizons Community Care, and Heritage Hospice. Join our growing team of the finest health care professionals in the Tri-State area!

Learn more about the Heritage Center and Holiday Health Care culture by visiting our website www.holidayhealthcare.com or our Facebook page The Heritage Center & Horizons Rehabilitation

Qualifications:

• Hospice, Home Health, or Long Term Care experience preferred
• Must have a valid driver's license and current automobile insurance
• Ability to work as a member of an interdisciplinary team
• Must have knowledge & commitment to Hospice Philosophy of care
• Must be flexible & cooperative in fulfilling role obligation
• Computer proficient
• Highly organized