Office Coordinator

Stamford Health; Stamford, Northern (CT, KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance plans

Wellness programs

Paid Time Off accruals

403b pension plan

Tuition reimbursement

Free on-site parking and train station

Children’s Learning Center childcare

Job summary

Stamford Health is seeking an Office Coordinator for the Cardiac Surgery and Structural Heart Clinic in Stamford, CT. This role supports operational efficiency, patient coordination, scheduling, and communications with providers and staff.

The position emphasizes maintaining workflow, assisting the Office Manager, and delivering high-quality patient service in a busy clinical setting.

Qualifications

• Experience in a healthcare/medical office setting preferred.
• Knowledge of insurance authorization processes and medical terminology preferred.
• Strong organizational, communication, and multitasking skills.
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Follow up with patients regarding visits, tests, and procedures.
• Schedule and confirm patient appointments and follow-ups.
• Ensure testing is completed prior to follow-ups.
• Prepare physician clinic schedules and charts.
• Maintain proactive communication with patients for continuity of care.
• Complete prior authorizations for procedures and testing.
• Submit documentation to insurance carriers via fax.
• Follow up on authorization approvals and status updates.
• Assist Office Manager with daily operations.

Skills

Office administration

Communication

Multitasking

Discretion

Medical terminology

Insurance authorization

Education

High school diploma or equivalent

Associate degree

Job description

At Stamford Health, we believe that every patient deserves compassionate, personalized, person centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

Benefits:

• Competitive salary
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

Regular, Full Time

The Office Coordinator is responsible for supporting the operational efficiency and patient coordination activities within the Cardiac Surgery and Structural Heart Clinic. This role serves as a key administrative liaison between patients, providers, and staff, ensuring seamless scheduling, authorization processing, and communication. The Office Coordinator plays an essential role in maintaining workflow, supporting the Office Manager, and delivering a high standard of patient service.

Responsibilities

• Follow up with patients regarding office visits, diagnostic testing, and procedures per physician requests and pre/post-procedure protocols
• Schedule and confirm patient appointments, testing, and follow-ups for providers
• Ensure all ordered testing is completed prior to scheduled patient follow-up visits
• Prepare physician clinic schedules and charts, including Structural Heart Clinic coordination
• Maintain proactive communication with patients to ensure continuity of care
• Complete prior authorizations for procedures and testing
• Submit clinical documentation to insurance carriers via fax
• Conduct follow-up calls to verify authorization approval and status updates
• Ensure all required pre-certifications are obtained in a timely manner
• Assist the Office Manager with the daily operations of the practice
• Answer telephone calls promptly and professionally; triage, route, or resolve inquiries appropriately
• Assist in maintaining efficient office workflow and patient flow.
• Adhere to all organizational and departmental policies, procedures, and regulatory requirements
• Support quality improvement initiatives and patient safety standards
• Maintain confidentiality of patient and organizational information in accordance with policies

Qualifications

• High school diploma or equivalent required (Associate degree preferred)
• Previous experience in a healthcare or medical office setting preferred
• Knowledge of insurance authorization processes and medical terminology preferred
• Strong organizational, communication, and multitasking skills
• Ability to handle sensitive information with discretion and professionalism

Job Info

• Job Identification 6491
• Job Category 020 - Clerical
• Posting Date 08/18/2026, 08:34 PM
• Job Schedule Full time
• Job Shift Day
• Locations 1 Hospital Plaza, Stamford, CT, 06904, US