Office Coordinator

Gensler; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

401k + profit sharing

Paid holidays & time off

Job summary

Gensler's Raleigh, North Carolina office seeks an energetic Office Coordinator who blends operations, hospitality, and teamwork to keep the studio running smoothly. You’ll partner with leaders, manage calendars, coordinate travel, support onboarding, and ensure a welcoming, well-organized environment for staff and visitors.

This in-office role emphasizes event planning, front-of-house duties, vendor coordination, and a proactive, solution-minded attitude.

Qualifications

• 2-5+ years of experience in an administrative, coordinator, or office support role (AEC or professional services a plus).
• Highly organized, detail-oriented, able to manage multiple priorities with ease.
• Natural hospitality mindset with a high EQ; enjoy helping others and creating positive experiences.
• Error-free, timely, professional communication across all organization stakeholders.
• Proactive, resourceful, and take ownership without being asked.
• Stay calm, flexible, and solutions-oriented in a fast-paced environment amidst competing priorities.
• At least 1 year of Microsoft Office experience inclusive of Outlook calendaring at volume.
• Preferred: Experience with InDesign, Salesforce, Concur or similar platforms.
• Preferred: Event planning, facilities coordination, or client-facing roles.

Responsibilities

• Partner with Studio Leaders and Principals to manage calendars, coordinate meetings, arrange travel, and support day-to-day priorities.
• Track PTO, support staffing coordination, and organize key meetings, including weekly all-staff meetings.
• Own meeting logistics end-to-end: scheduling, agendas, room setup, follow-ups.
• Support onboarding and talent initiatives, helping new hires feel welcome and set up for success.
• Serve as a central point of connection between teams, leadership, and clients.
• Coordinate office/vendor visits, Lunch & Learns, optimizing processes with a cost-savings mindset.
• Manage correspondence, maintain key databases, and ensure information flows clearly.

Skills

Administrative experience

Organizational skills

Hospitality mindset

Communication skills

Proactive

Calm under pressure

Calendar management

Microsoft Office

Tools

InDesign

Salesforce

Concur

Job description

Posting Date: 07-27-2026

Time Type: Full-Time

Job ID: 8727

Areas of Expertise: Business Operations

Job Category: Business Operations

Locations: Raleigh, NC, US

Your Role

Where Experience, Energy, and Operations Come Together.

Every great design studio runs on more than creativity; it runs on people who make everything work seamlessly behind the scenes. At Gensler, our Coordinators are not just administrative support—they are the beating heart of the studio, the first impression for every guest, and the steady force that keeps projects, people, and culture moving forward. Based out of Gensler's Raleigh, North Carolina office, this role sits at the intersection of operations, hospitality, and collaboration. You will be a trusted partner to leadership, a go-to resource for teams, and a visible presence who helps shape how the office feels for those who work here and those who visit. This is a role for someone who thrives on interacting with organizational stakeholders, loves variety in their work, brings solutions to challenges, enjoys planning events, and values a "We vs. I" workplace where we all support each other to make a meaningful impact every day.

NOTE: This role is in-office Monday-Friday from 8:15AM - 5:15PM. No remote or hybrid candidates, please.

What You’ll Do: Create Flow, Connection, and Exceptional Experiences

No two days look the same, and that’s exactly the point. You’ll move fluidly between supporting leaders, coordinating operations, and ensuring a best-in-class studio experience.

Here’s how you’ll make a difference:

Elevate Studio & Office Operations

• Partner with Studio Leaders and Principals to manage calendars, coordinate meetings, arrange travel, and support day-to-day priorities
• Keep the studio running smoothly by managing schedules, tracking PTO, supporting staffing coordination, and organizing key meetings, including weekly Monday all-staff meetings.
• Own meetinglogisticsend-to-end, from scheduling and agendas to room setup and follow-ups
• Support onboarding and talent initiatives, helping new hires feel welcome and set up for success

High-touch Communicator

• Serve as a central point of connection between teams, leadership, clients
• Coordinate both office and project vendor visits, Lunch & Learns, optimizingprocess and utilizing a cost-savings mindset.
• Manage correspondence, maintainkey databases, and ensure information flows clearly and efficiently

Deliver a Best-in-Class Visitor & Workplace Experience

• Act as the face of the office, creating a warm, polished, and memorable first impression
• Manage reception and front-of-house operations, greeting visitors, handling calls, and coordinating deliveries
• Maintain beautiful, functional spaces, ensuring conference rooms, kitchens, and shared areas are always organized and ready
• Anticipate needs and solve problems before they arise, creating a seamless experience for staff and guests alike

Support Culture, Events, and Community

• Bring the studio to life by coordinating events, celebrations, and team gatherings
• Ownlogisticsfor design reviews, client meetings, and internal programming (space, A/V, catering, setup, and follow-through)
• Help foster a positive, inclusive, and engaging workplace culture
• Manage office operations including supplies, vendors, facilities coordination, and maintenance requests
• Support project teams with documentation, presentations, and sample coordination as needed
• Contribute to sustainability initiatives and identifyways to improve operations and reduce impact
• Step in wherever needed, because in this role, adaptability is key

What You Bring: Organization Meets Hospitality

We’re looking for someone who combines operational excellence with a genuine people-first mindset.

You’ll thrive here if you:

• Required: Have 2-5+ years of experience in an administrative, coordinator, or office support role (AEC or professional services a plus)
• Required: Are highly organized, detail-oriented, and able to manage multiple priorities with ease
• Required: A natural hospitality mindset with a high EQ; you enjoy helping others and creating positive experiences
• Required: Error-free, timely, professional communication across all organization stakeholders
• Required: Are proactive, resourceful, and take ownership without being asked
• Required: Stay calm, flexible, and solutions-oriented in a fast-paced environment amidst competing priorities
• Required: At least 1 year of Microsoft Office experience inclusive of Outlook calendaring at volume.
• Preferred: Experience with tools like InDesign, Salesforce, Concur, or similar platforms
• Preferred: Demonstrated exposure and passion for event planning, facilities coordination, or client-facing roles

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Awareness Week," our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

NOTICE TO APPLICANTS

We are proud to be an Equal Employment Opportunity and Affimative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law.

Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law.

See also Know your rights: Workplace discrimination is illegal, right to work and E-verify program, as required by law.

Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us.

Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email [e-mail].