Office coordinator

Merry-Maids; Des Moines (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Merry-Maids is seeking a Branch Manager to direct all branch activities in Des Moines, IA. You will lead teams, recruit staff, and ensure safe, high-quality service for our customers, while guiding budgets and sales initiatives to support growth and brand reputation.

Ideal candidates bring 3–5 years of business management experience, a related BS/BA or equivalent, and a proven track record in sales management and P&L oversight. Travel for training may be required.

Qualifications

• BS/BA or equivalent experience preferred.
• Associate degree or two-year college/technical school plus 6 months–1 year related experience and/or training.
• 3-5 years of business management experience preferred.
• P&L and asset management experience and sales management experience strongly preferred.
• Experience setting and surpassing aggressive sales, service, and profit goals.
• Travel as necessary for training purposes.

Responsibilities

• Build and lead teams, and deliver superior customer service.
• Recruit, interview, and hire branch sales, service, and office staff.
• Ensure branch personnel perform duties safely with precautions to avoid accidents.
• Hold regular safety discussions and meetings to reinforce safety.
• Direct development and implementation of all sales/marketing strategies for the branch.
• Oversee branch office functions including phone service standards, clerical services, and collections.
• Prepare annual budget and monthly projections.
• Evaluate performance, make salary recommendations, and administer disciplinary actions per policy.

Skills

Team leadership

Sales management

Budgeting

Safety compliance

Staff hiring

Education

BS/BA related discipline

Associate degree or equivalent

3-5 years business management experience

Job description

Position Overview

Direct the overall activities of the branch to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish. Works in a Branch with up to $1 Million in Revenue

Responsibilities

1. Build and lead teams, and deliver superior customer service.
2. Recruit, interview, and hire the branch sales, service, and office staff.
3. Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
4. Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
5. Directs the development and implementation of all sales/marketing strategies utilized by the branch.
6. Oversees branch office functions including phone service standards, clerical services, and collections.
7. Prepares annual budget and monthly projections.
8. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.

Education and Experience Requirements

• BS/BA related discipline or equivalent experience preferred
• Associate degree or equivalent from two year college or technical school: or six months to one year related experience and/or training
• 3-5 years of business management experience preferred
• P & L and asset management and experience in sales management strongly preferred
• Experience setting and surpassing aggressive sales, service, and profit goals
• Job requires travel as necessary for training purposes

Knowledge, Skills and Abilities

• Possess and applies knowledge of management skills in the completion of ongoing tasks and project.
• Demonstrates knowledge of organizations business practices, issues faced, and problem resolution

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.