Office Coordinator

HealthSource Chiropractic, Inc.; Chicago (IL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Training & development

Wellness resources

401(k) matching

Health insurance

Job summary

A chiropractic and rehab clinic is seeking a motivated individual to manage customer relations and financial processes. This role involves conducting insurance verifications, creating financial worksheets, and assisting with marketing initiatives. The ideal candidate is energetic, has strong communication skills, and enjoys helping others improve their health. Candidates should have experience in customer service and proficiency in Microsoft Office. Opportunities for bonuses and various benefits are available.

Qualifications

• Previous experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Conduct insurance verifications.
• Create financial worksheets.
• Deliver financial reviews with patients.
• Make product and supplement recommendations.
• Assist with marketing campaigns.
• Maintain patient accounts and confidentiality.
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks
• Show patients exercises and stretches
• Perform passive modalities in rehabilitation

Skills

Customer service

Proficiency in Microsoft Office

Strong communication skills

Ability to develop relationships

Education

Two-year degree or more

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• 401(k) matching
• Health insurance

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks
• Show patients exercises and stretches
• Perform passive modalities in rehabilitation

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

If you feel you would be a great fit in our office please apply! We look forward to speaking with you! We have multiple locations throughout Chicagoland, please indicate on your application what location would be best fit for you or if you are open to working at multiple locations. (Chicago, Mokena, Plainfield, Aurora).