Office Coordinator

National Association for Stock Car Auto Racing (NASCAR); Braselton (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

National Association for Stock Car Auto Racing (NASCAR) is seeking an Office Coordinator to provide front-desk and administrative support at the Road Atlanta office. You will greet visitors, answer calls, process payments for events, and assist with ticketing and merchandise operations.

Responsibilities include coordinating mail, scheduling, onboarding logistics, and supporting departments as needed. This role requires strong interpersonal skills and the ability to multitask in a fast-paced

Qualifications

• High school diploma or GED required with related administrative experience.
• Ability to greet visitors professionally and manage phone inquiries efficiently.
• Strong organizational and follow-up skills for multiple tasks.

Responsibilities

• Serve as primary receptionist greeting visitors and directing inquiries.
• Process payments for event tickets, camping, and parking when needed.
• Support ticketing operations using Ticketmaster and related systems.
• Handle mail/packages, filing, and scheduling for departments as needed.
• Coordinate staff meals and onboarding logistics for meetings and events.

Skills

Receptionist duties

Ticketing support

Customer service

Multiline phone system

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

MICHELIN RACEWAY ROAD ATLANTARecognized as one of the world’s best road courses, Michelin Raceway Road Atlanta is a 2.54-mile road course situated in the rolling hills 35 minutes north of Atlanta. The multi-purpose facility hosts the 10-hour Petit Le Mans race that closes out the IMSA schedule and is the final of the four endurance races contested by the series. The track prides itself on a family-friendly atmosphere, with a “Kids 12 & Under Are Always Free” policy.SUMMARYThe Office Coordinator supports efficient office operations and provides administrative assistance to department leaders and employees in the Road Atlanta office as needed. In addition, serves as receptionist by greeting, welcoming, and directing visitors appropriately; operates a multi-line telephone system, directing callers to appropriate personnel and answering general questions regarding the company. The Office Coordinator serves as ticketing support and performs ticket sales, as well. This position reports to the Manager, Ticketing and Merchandise Sales.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Administrative/Office Support ResponsibilitiesPerform daily office opening procedures, including activating lights and basic office systems to ensure operational readiness.Serve as the primary reception contact by answering incoming calls, greeting visitors, routing inquiries, taking messages, and resolving routine questions when possible.Maintain a professional and welcoming appearance in reception, lobby, conference room, café, and other common office areas.Receive, sort, and distribute incoming mail, packages, and publications, including processing UPS and FedEx shipments.Maintain inventory and stock levels for office, café, break room, staging, and supply areas; replenish supplies as needed.Coordinate staff meals and catering arrangements for meetings and larger company events throughout the year.Assist with employee onboarding logistics, including building access requests, parking coordination, badge pickup, and first-day preparation.Provide administrative and clerical support to departments as needed, including scheduling meetings, preparing correspondence, copying, filing, and serving as backup support during employee absences.Supports ticketing operations by processing payments for event tickets, camping, and parking accommodations as needed.Ticket Operations Support ResponsibilitiesProvides operational support for ticket sales and customer transactions, including use of Ticketmaster and related ticketing systems.Assists management with ticketing functions during peak periods or in the absence of the manager to ensure seamless customer service and event support.Maintains working knowledge of ticketing platforms and payment procedures to effectively support sales and guest service operations.Responds to customer inquiries related to ticket purchases, parking, camping, and event access in a professional and timely manner.Perform other duties as requestedTravel: noneSUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED) and three years of related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and effectively present information in one-on-one and small group situations to other employees.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.COMPUTER SKILLSProficient on company provided hardware and software, including Microsoft Word, Excel and OutlookOTHER SKILLS and ABILITIESExceptional interpersonal and telephone skills, especially when handling a high volume of inbound callsAble to interact well with different personalities at every level of the company, from entry level to senior executivesWell organized, resourceful and able to handle multiple tasks at one time in a fast-paced environmentAble to work with minimal supervisionExcellent telephone and e-mail etiquette skillsAbility to occasionally be on-call during off hoursAble to occasionally work overtime hoursPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.Explore this opportunity and apply at www.careers.nascar.com.Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.Follow us on LinkedIn and X for future opportunities and company news.We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.