Office & Community Coordinator

Nashville Public Radio; San Francisco (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Nashville Public Radio is seeking an Office & Community Coordinator to facilitate daily operations at the Fort Mason Center for Arts & Culture. This full-time role requires strong organizational and communication skills, along with experience in event planning and community engagement.

Responsibilities include office management, overseeing community events, and supporting advancement efforts. Attractive benefits are included with a salary of $70,000.

Qualifications

• Minimum of 2 years of experience in administrative or event coordination roles.
• Strong proficiency in Microsoft Office and event management software.
• Non-profit experience is a plus.

Responsibilities

• Serve as the full-time receptionist for the office.
• Coordinate communication with resident organizations.
• Assist in planning and executing community events.

Skills

Organizational skills

Time-management

Communication skills

Microsoft Office Suite

Event planning

Problem-solving

Tools

Event management software

Donor CRM Raisers Edge NXT

Job description

Job Summary

The Office & Community Coordinator position at Fort Mason Center for Arts & Culture (FMCAC) serves as the heartbeat of daily operations and the primary liaison to our campus community. This multifaceted role integrates administrative precision with strategic event execution to cultivate a welcoming and vibrant environment for staff, resident organizations, visitors, and clients alike.

Essential Duties & Responsibilities

Office Support

• Serve as the full‑time receptionist for the office, Monday through Friday, during regular office hours (9am to 5pm).
• Interact with all visitors, FMCAC resident organizations, clients, and staff in a professional, engaging, informative, and customer‑focused manner.
• Develop and maintain knowledge about FMCAC history, programs, staff, and events in order to answer inquiries from the public.
• Assist in day‑to‑day office management including inventory tracking, summarizing client payments for the accounting department, order processing, mail distribution, and package organization.
• Ensure the office environment remains clean, organized, and professional.
• Provide assistance to Meeting & Event Space Clients (locking/unlocking spaces and assisting with HDMI set up).
• Troubleshoot operational issues and, when necessary, elevate concerns.
• Perform routine administrative tasks such as maintaining calendars and filing important documents.
• Act as liaison with remote technical services, Valeo, and provide light technical support and troubleshooting for office staff as needed.
• Serve as Campus Safety Liaison and act as point person for Alert Media communications.
• Process Resident Equipment Requests.

Community Support

• Coordinate communication with resident organizations, including operational requests, disseminating safety information, and informing residents of upcoming projects.
• Create, maintain, and distribute a monthly internal newsletter for residents and FMCAC staff.
• Maintain accurate records and documents related to FMCAC operations, including the Resident Handbook and Board of Directors Handbook.
• Assist in the planning, set‑up, and execution of community events such as all‑staff meetings, team‑building events, resident community events, board meetings, Art Walks, donor events, and monthly Fort Mason Night Markets, including logistics, leading creative activations, vendor coordination, and on‑site support both pre‑ and post‑event.
• Provide on‑site assistance during events and meetings, including coordinating guest registration, managing timelines, liaising with vendors, and handling unforeseen issues.
• Provide administrative support related to community initiatives and events, including gathering feedback, scheduling team meetings, compiling event recap notes, and ensuring all materials are returned and accounted for.

Advancement Support

• Orchestrate physical mailings, e.g., mail merging to print letters, envelopes, and labels.
• Assist with data entry in donor CRM Raisers Edge NXT.
• Draft and help develop content for quarterly donor newsletter (Focal Point).
• Coordinate catering and other vendors for donor events.

Qualifications

Experience

• Minimum of 2 years of experience in an administrative, advancement/development, and/or event coordination role.
• Experience with logistics, scheduling, and event planning is a plus.
• Previous non‑profit experience is a plus.

Skills

• Strong organizational and time‑management skills, with the ability to prioritize and handle multiple tasks and work cross‑departmentally.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work well under pressure, especially during events.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and other Microsoft skills) and event management software (e.g., Eventbrite, Salesforce) is a plus.
• Comfortable troubleshooting on small tech issues such as issues with printers, HDMI set up, projectors, and conference calls.
• Comfortable working with both internal teams and external vendors.

Personal Attributes

• Polished professional with a positive, energetic, and friendly demeanor.
• Detail‑oriented, adaptable, and able to positively accept direction.
• Proactive approach to problem‑solving who can effectively anticipate needs in a fast‑paced office environment.
• Self‑starter who proposes solutions and takes independent initiative.
• Flexibility to work outside of regular business hours for events, as needed.
• Strong interest in community, arts, and culture.

Physical Demands

Ability to lift and move event materials and equipment; must be able to lift 25 lbs.

Job Type

This is a full‑time, mostly in‑office position with benefits. Hours are Monday to Friday from 9:00am to 5:00pm, with occasional weekend and evening work required.

Compensation

$70,000 annual salary with attractive benefits package.