Office & Client Services Coordinator

masseyservices; Columbia (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

paid vacations

sick days

holidays

tuition reimbursement

direct deposit

short & long term disability

Job summary

Massey Services in Orlando, FL is hiring for a receptionist/customer service role. You will answer incoming calls, resolve inquiries, handle billing questions, and schedule service while welcoming prospective customers.

The position requires a High School Diploma or GED, strong phone etiquette, problem solving, and accurate typing. Benefits include medical and dental, 401(k), paid time off, holidays, tuition reimbursement, and more.

Qualifications

• High School Diploma or GED required.
• Experience with customer service on the phone.
• Strong problem solving and time management skills.
• Excellent computer, typing, and 10-key skills recommended.

Responsibilities

• Answer incoming customer calls in a courteous and professional manner; resolve inquiries and scheduling service; assist with billing questions and account updates.
• Outreach to prospective customers and support outbound calls to ensure service quality and appoint reminders.
• Assist with daily reporting, accounts payable, payroll processing, and HR paperwork as needed.

Skills

Customer service on the phone

Problem solving

Time management

Typing/10-key

Education

High School Diploma or GED

Job description

Massey Services in Orlando, FL is hiring for a receptionist/customer service role. You will answer incoming calls, resolve inquiries, handle billing questions, and schedule service while welcoming prospective customers.

The position requires a High School Diploma or GED, strong phone etiquette, problem solving, and accurate typing. Benefits include medical and dental, 401(k), paid time off, holidays, tuition reimbursement, and more.