Office Clerk PT

Lowes Foods, LLC; Winston-Salem (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Checkout Supervisor to enhance the guest experience at the checkout. This role focuses on supervising cash operations, ensuring security, and maintaining high service standards. The ideal candidate will possess strong communication skills and a friendly demeanor, contributing to a positive shopping environment. If you're passionate about customer service and enjoy working in a team-oriented setting, this opportunity is perfect for you. Join a company that values your contributions and offers a supportive work atmosphere.

Qualifications

• Friendly and outgoing personality with effective communication skills.
• Ability to supervise, train, and develop team members.

Responsibilities

• Supervise checkout operations ensuring guest satisfaction.
• Prepare weekly cash reports and maintain sales information.
• Ensure cash office security and accountability.

Skills

Customer Service

Cash Handling

Communication Skills

Teamwork

Mathematical Skills

Education

High School Diploma

Tools

Point of Sale (POS) Systems

Computer Skills

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

2. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)

c. Handle payroll check approval/cashing according to company policy.

d. Ensure that an accurate daily cash count is completed.

e. Process guest needs such as money orders, stamps, lottery tickets, etc.

f. Process returned checks according to policy.

3. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front end and cash office.

4. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.

5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.

6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

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