Office Clerk PT

Lowes Foods, LLC; Kannapolis (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Lowes Foods, LLC is seeking a part-time Guest Service Supervisor to oversee checkout operations and ensure fast, friendly service for every guest. You will supervise cashiers, process invoices, maintain front-end accuracy, and support store operations with training and development while upholding cash office security and policy compliance.

Experience with POS systems and customer service excellence is preferred.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise and provide every guest with the fastest and most pleasant checkout experience through consistent execution of Guest Service Standards.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information and process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits and oversee cashier-related activities per policy.
• Ensure security of the cash office and store funds; maintain tills and supplies.
• Monitor and analyze cashier performance reports and conduct audits as required.
• Maintain daily front-end schedule to ensure proper guest service levels.

Skills

Friendly personality

Team player

Reading/comprehension

Front-end operations

Supervising/training

Communication skills

18+ age requirement

Standing for long periods

Math proficiency

Computer usage

Job description

Overview

Local and proud of it! Join Lowes Foods and see how great pay, flexible hours, and an entertaining and FUN work environment make a real difference!

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

2. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)

c. Handle payroll check approval/cashing according to company policy.

d. Ensure that an accurate daily cash count is completed.

e. Process guest needs such as money orders, stamps, lottery tickets, etc.

f. Process returned checks according to policy.

3. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front end and cash office.

4. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.

5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.

6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

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