Office Clerk PT

Lowes Foods; Apex (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods is seeking a friendly Retail Guest Service Clerk to supervise checkout operations and ensure the fastest, most pleasant experience for every guest by consistently executing Guest Service Standards. You will manage sales-related assets and support front-end teams.

Responsibilities include cash handling, processing invoices and transfers, maintaining accurate cash counts, and performing audits. You will train and supervise cashiers, monitor performance, and resolve guest needs while

Qualifications

• Friendly, outgoing personality and ability to work with others.
• Capable of lifting up to 25 lbs occasionally and 15 lbs constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations and cashier processes.
• Experience supervising people including training and development.
• Willingness to learn multiple tasks and technical requirements.
• Strong communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods and perform math tasks.
• Comfort with computers and retail software.

Responsibilities

• Sales, Cash and Invoice Accounting.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier operations.
• Handle payroll check approval/cashing according to policy.
• Ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Ensure cash office security and accountability standards.
• Maintain supplies needed for front end and cash office.
• Monitor Operator Activity Report and perform audits.
• Maintain daily front-end schedule to ensure guest service level.
• Process guest orders to follow No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly

Team player

Lift 25 lbs occasionally

Read and comprehend directions

Front end operations knowledge

Supervise training and development

Learn multiple tasks quickly

Effective communication

Must be 18+

Stand for long periods

Strong math skills

Computer proficiency

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • Prepare weekly cash report and accompanying documentation.
   • Maintain sales related information.
   • Process invoices and transfers as assigned.
   • Process beer/wine payments.
2. Cash Related Activities
   • Prepare bank deposits according to policy.
   • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • Handle payroll check approval/cashing according to company policy.
   • Ensure that an accurate daily cash count is completed.
   • Process guest needs such as money orders, stamps, lottery tickets, etc.
   • Process returned checks according to policy.
3. Cash Office Security
   • Ensure the security of the cash office and store funds.
   • Maintain accountability standards of cashier tills.
   • Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • Monitor and analyze the Operator Activity Report.
   • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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