Office Cashier - retail

Save A Lot Grocery; New Castle (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Office Cashier to oversee cashiers and manage front-end operations. In this pivotal role, you will ensure the smooth operation of cash handling, train staff, and maintain high customer service standards. Your leadership will help foster a positive shopping experience while ensuring accurate financial reporting and compliance with store policies. If you have a knack for organization and enjoy working in a fast-paced environment, this is the perfect opportunity for you to thrive and make a significant impact on the team.

Qualifications

• Experience in cash handling and customer service is essential.
• Strong leadership and communication skills are required.

Responsibilities

• Supervise cashiers and manage cash handling processes.
• Train new associates and maintain accurate records.
• Promote high standards of customer service.

Skills

Cash handling

Customer service

Leadership

Accounting/bookkeeping procedures

Detail-oriented

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Cash register

Adding machines

Intercoms

Job description

The Office cashier supervises the cashiers and controls cash, coupons, food stamps, and other forms of payment by customers. They assist in controlling and reporting absenteeism, maximize production, and maintain organization and cleanliness on the front-end. The office cashier also trains cashiers and office personnel and is responsible for the balancing and security of all customer receipts. The office cashier is to perform all front end and clerical functions and is responsible for the security and proper administration of cash office funds.

DUTIES/RESPONSIBILITIES:

• Responsible for operation of front end.
• Complete cash and sales report daily, as well as weekly recap.
• Responsible for cash handling in the cash drawer and safe.
• Issue, collect and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately. Inform manager in charge immediately when deposits are ready for transfer to the bank. Notify corporate office immediately if a deposit was not taken to be deposited for that day.
• Answer, screen and route telephone calls.
• Notify manager in charge and General Store Manager of situations requiring disciplinary actions or situations potentially requiring such actions.
• Extend invoices and verify totals both in cost and retail extensions.
• Maintain accurate monthly company records and reports on a timely basis.
• Assist in training programs for new associates, as well as associates already on board.
• Promote customer goodwill by providing high standards of customer service.
• Assist customers with returned merchandise, overrings, and overcharges.
• Handle cash pick-ups as required by company policy.
• Enforce store policy as it relates to front end operations. Be observant.
• Working knowledge of accounting/bookkeeping procedures.
• Possess good interpersonal skills and have a mature personality with leadership ability.
• Normally works a maximum 10-hour day and is required to work a minimum of an 8-hour day.
• Travel to and from work.
• Give verbal and written instructions.
• Detail-oriented, with training ability.
• Read and write.
• Add, subtract, multiply, and divide.
• Operate a cash register and checkout belt.
• Lift up to 45 lbs.
• Communicate verbally with customers.
• Operate intercoms, phones, money order and adding machines, safes, food stamp and credit card equipment.
• Give change to cashiers and customers properly.
• Manage receipts and balance within prescribed limits.
• Perform sweeping and general cleaning duties around their work area.
• Stock candy and other products on shelves and in racks.
• Give direction and assign duties to cashiers.
• Reach and stock product up to 6 feet high.
• Cash checks and set up, operate, and balance tills.
• Authorize credits, checks, refunds, and over rings for cashiers as outlined.
• Stock and maintain on a daily basis all Deal’s product display areas, Stack basket display area, and dump bin area.