Office Associate - Laboratory - Part Time

Fort Healthcare Inc; Fort Atkinson (WI); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Generous PTO Plan

Disability insurance

Flexible Spending

Health Insurance

Life Insurance

Pharmacy Discount

Tuition Assistance

Vision and Dental Insurance

Employee Assistance Program

Free Parking

Employee gym

Descripción de la vacante

Fort HealthCare is seeking an Office Associate to join the Laboratory team. The role involves general office duties, patient registration, scheduling, and insurance administration in a fast-paced hospital setting.

Primary hours are 8:00 am - 4:30 pm with flexibility between 6:00 am - 5:00 pm as needed. This part-time position offers competitive pay and a comprehensive benefits package, including 401(k), PTO, and health coverage.

Formación

• High School Diploma or GED required.
• Associates Degree preferred.
• Minimum 1 year medical office experience
• Experience in healthcare insurance preferred
• Excellent interpersonal skills with a commitment to customer service
• Ability to communicate professionally with care team, patients, and family members
• Ability to prioritize tasks and effectively manage time
• Must possess keyboarding skills for accurate data entry
• Medical terminology understanding
• Basic math skills

Responsabilidades

• Accurately registers patients and verifies information, including orders to be completed for provider(s).
• Manages insurance eligibility, co-pays, limitations, and authorization requirements.
• Performs order entry and validation across multiple methods with reference tools.
• Communicates and documents information with patients, families, and care team members.
• Coordinates schedules and future appointments for staff and patients.
• Assists with billing and faxes lab reports as required.
• Maintains clerical supplies and supports used for patient care.
• Coordinates specimen transportation and ensures identity requirements are met.

Conocimientos

Receptionist duties

Data entry

Customer service

Verbal communication

Interpersonal skills

Time management

Educación

High School Diploma or GED

Associates Degree

Descripción del empleo

Office Associate - Laboratory - Part Time

Job Category: Allied Health

Requisition Number : OFFIC002445

• Posted : October 7, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Fort Atkinson, WI 53538, USA

Description

Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking an Office Associate to join our Laboratory team.

Shift:
Part time
40 hours per bi-weekly pay period
Primary hours are 8:00 am - 4:30 pm with the ability to work between the hours of 6:00 am - 5:00 pm as needed

Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeast Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.

Our Mission Statement - Improve the Health and Well-being of Our Community

Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.

Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Office Associate - Laboratory is responsible for performing general office functions including receptionist duties, answering the phone, registering, and scheduling appointments and other clerical support for the department staff. The Office Associate - Laboratory is additionally responsible for management of insurance, benefits, eligibility, and authorization for the department's patients. In addition, the Office Associate - Laboratory provides other office support for the department and department leadership.

Responsibilities of this position include:

• Accurately registers patients, verifying all required information, including orders to be completed for provider(s).
• Ensures proper orders are received and activated/scanned for all patients. Communicates with outside provider offices and hospitals to obtain supporting documentation and protocols as needed.
• Completes order entry and validation across multiple order entry methods, utilizing multiple reference tools to identify requirements.
• Verifies patient current insurance information. Completes insurance eligibility, co-pays, limitations, and authorization requirements. Manages insurance (re)authorization as appropriate.
• Communicates and documents necessary information appropriately with patients, families, providers, and interdisciplinary team members.
• Coordinates maintains, and revises staff and/or patient schedules, including future appointments.
• Facilitates pathological and miscellaneous billing, results & reporting across the hospital. Investigates errors, adjusts accounts as warranted and ensures coding is accurate. Reconciles outstanding reports and faxes lab reports as required.
• Monitor, maintain and order clerical supplies, food supplies, patient chargeables, medical supplies, and supports used for patient care.
• Coordinates specimen transportation.Ensures specimens received meet the minimum identity requirements. Knowledgeable of current specimen requirements and turnaround requirements.
• Assist with data collection and compilation as requested by leadership.
• Acquires interpreter services as required.
• Prepare area for patients (disinfect).
• Maintains office equipment.
• Initiates/responds to Emergency Conditions/Staff Response as appropriate.
• Sets expectations to needs and turnaround to patient, including No Orders, clarification, mitigate wait times, patients when recollection is necessary.

Requirements of this position include:

• High School Diploma or GED required
• Associates Degree preferred
• Minimum 1 year medical office experience
• Experience in healthcare insurance preferred
• Excellent interpersonal skills with a commitment to customer service
• Ability to communicate professionally & appropriately with care team, patients, and family members
• Ability to prioritize tasks and effectively manage time
• Must possess keyboarding skills to perform accurate and detailed data entry
• Medical terminology understanding
• Basic math skills
• Competitive pay
• 401(k) with employer match
• Generous PTO Plan
• Disability insurance
• Flexible Spending
• Health Insurance
• Life Insurance
• Pharmacy Discount
• Tuition Assistance
• Vision and Dental Insurance
• Employee Assistance Program
• Free Parking
• Employee gym

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.