Office Associate

United States Electric Co.; Springfield, Northern (IL, KY); Hybrid; USD 46,000 - 61,000; Full time

Job summary

Illinois Department of Children and Family Services is seeking an Office Associate for the State Central Register with a 8am-4:30pm shift to support placement clearances and background checks. The role includes processing background checks, maintaining logs, and responding to staff inquiries.

Union position under RC014 Clerical Employees, AFSCME, with competitive benefits and pension options. The position offers a stable state government career with overtime as required and is located in

Qualifications

• Requires high school completion.
• Requires 2 years of office experience.
• Must keyboard accurately at 45 words per minute.

Responsibilities

• Serve as Placement Clearance Desk Worker.
• Process background checks and review printouts for SACWIS LEADS requests.
• Monitor the PCD e-mailbox and fax for waivers and holds.
• Respond to calls from staff requesting information on clearances, holds, background checks, and RINs/medical cards.
• Maintain LEADS Log and LEADS certification.
• Perform other duties within the scope of the listed job duties.

Skills

Typing 45 wpm

Education

High school diploma

Job description

DCFS, STATE CENTRAL REGISTER, OFFICE ASSOCIATE - Rotation B1, 8am-4:30pm shift.

Job Requisition ID: 58040 Opening Date: 08/10/2026 Closing Date: 08/24/2026 Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Starting Salary $4144 monthly; Full Range $4144-$5429 monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION OVERVIEW

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as a PLU PCD Worker. This position will conduct background checks and review printouts. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.

ESSENTIAL FUNCTIONS

• Serves as Placement Clearance Desk Worker.
• Processes background checks requested from the SACWIS LEADS Request Log by conducting criminal background checks and reviewing printouts.
• Regularly checks the Placement Clearance Desk (PCD) e-mailbox and fax for waivers and holds.
• Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN's)/temporary medical cards.
• Maintains LEADS Log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

CONDITIONS OF EMPLOYMENT

• Requires ability to pass a background check.
• Requires ability to secure and maintain Illinois State Police LEADS certification.
• Requires ability to work mandatory overtime.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

DCFS, STATE CENTRAL REGISTER, OFFICE ASSOCIATE - Rotation B1, 8am-4:30pm shift.

Work Hours: Rotation B1, 8am-4:30pm.
Headquarter Location: 2200 Churchill Rd, Springfield, Illinois, 62702
Work County: Sangamon
Agency Contact: Mike Bolt
Supervisor: Stacey Douglas
Posting Group: Social Services; Office & Administrative Support

Additional Postings available from Illinois Department of Children & Family Services