OFFICE ASSOCIATE

Illinois Department of Children and Family Services; Mount Vernon (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

The Illinois Department of Children and Family Services is seeking an organized and professional Office Associate to support the Child Protection Team clerical operations in Jefferson County. This is a full-time salaried role with a starting monthly salary of $4,144 and a full range up to $5,429, offering strong state benefits and pension.

Join our team to help protect Illinois children and families. Responsibilities include answering calls, maintaining files, preparing travel vouchers, and

Responsibilities

• Answers incoming phone calls and greets visitors
• Establishes and maintains case files
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy
• Provides clerical office support as a secretary to the team supervisors and professional staff
• Orients professional and other clerical staff regarding Departmental rules and office procedures
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Skills

Keyboarding

Job description

https://illinoisjoblink.illinois.gov/jobs/13629218

Job Requisition ID:**57775**

Opening Date:**08/03/2026**

Closing Date:**08/17/2026**

Agency:**Department of Children and Family Services**

Class Title:**OFFICE ASSOCIATE - 30015**

Skill Option:**Keyboarding**

Bilingual Option:**None**

Salary:**Anticipated Starting Salary $4,144 monthly; Full Range $4,144 - $5,429 monthly**

Job Type:**Salaried**

Category:**Full Time**

County:**Jefferson**

Number of Vacancies:**1**

Bargaining Unit Code:**RC014 Clerical Employees, AFSCME**

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, youre part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career youre looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Child Protection Team Clerical. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Function

• Serves as Team Clerical
• Answers incoming phone calls and greets visitors
• Establishes and maintains case files
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
• Provides clerical office support as a secretary to the team supervisors and professional staff
• Orients professional and other clerical staff regarding Departmental rules and office procedures
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above