Office Associate

3M HEALTHCARE; Pittston (Luzerne County); On-site; USD 40,000 - 52,000; Full time

Job summary

Interstate Batteries is seeking an Office Associate to support distributor operations at the front desk, handling phones, paperwork, and basic accounting with accuracy. You will manage accounts payable and receivable, process invoices and purchase orders, and maintain vendor data while delivering excellent customer service both in person and over the phone in a busy warehouse environment.

This role requires strong organizational skills, attention to detail, and the ability to multi-task across

Qualifications

• High school graduate or equivalent; some college preferred.
• Minimum one year of administrative support experience in warehouse or retail.
• At least one year of bookkeeping or accounting experience (AP/AR/collections).
• Proficient with Microsoft Office (Outlook, Excel).
• Strong verbal and written communication skills.
• Experience in a customer-facing role.

Responsibilities

• Maintain accounts payable and accounts receivable; audit, pay, file invoices per policy.
• Close monthly, quarterly and year-end processes.
• Verify deposits are accurate and made on a timely basis.
• Upload/download handheld devices; process data per schedule.
• Provide excellent customer service in person and by phone.
• Support front counter retail as needed.
• Maintain dealer database; assist with inventory counts.

Skills

Administrative support

Customer service

Data entry

Microsoft Office

Outlook

Excel

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Outlook

Excel

Job description

Office Associate – Distributor Operations

Purpose of Job: The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.

Responsibilities

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
• Verify deposits are accurate and made on a timely basis.
• Upload and download handheld computer devices and process data according to a set schedule.
• Provide exceptional customer service both in person and over the phone.
• Support front counter retail as needed.
• Maintain dealer database.
• Assist with inventory count and research variances.
• All other duties as assigned.

Qualifications

• High school graduate (or equivalent). Some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment.
• At least one year of bookkeeping or accounting experience, including AP, AR and collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills required.
• Previous experience in a customer-facing role required.
• Ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Must work effectively in a team environment.
• Strong data entry skills.

Scope of Data

Works under general supervision. Work receives regular review by Manager.

Work Environment

• Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
• Specific vision abilities include close vision, depth perception and ability to adjust focus.
• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
• Occasional lifting up to 25 lbs. without assistance.
• Ability to sustain extended periods of sitting, occasional standing and walking throughout the day.
• Prolonged use of personal computer and telephone.
• Use of PPE may be required.

Equal Employment Opportunity

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.