Office Associate

Interstate Battery System of America Inc; Mentor (OH); On-site; USD 34,000 - 48,000; Full time

Job summary

Interstate Battery System of America Inc is seeking an Office Associate to operate the front desk and support distributor operations with phones, paperwork, and basic accounting. You will manage AP/AR, vendor invoices, and assist with monthly closes while delivering excellent customer service.

The role requires a high school diploma or equivalent, with preferred college coursework and prior administrative experience in warehouse or retail settings.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• At least one year of administrative support experience in warehouse or retail.
• Proficiency in AP/AR and basic bookkeeping.
• Proficient in Microsoft Office and data entry with accuracy.

Responsibilities

• Operate front desk, answer phones, handle paperwork and general accounting duties.
• Maintain accounts payable/receivable, audit and file invoices per policy.
• Process vendor invoices, customer invoices, purchase orders and delivery tickets.
• Support monthly, quarterly and year-end close processes.
• Provide exceptional customer service in person and over the phone.

Skills

Accounts payable

Accounts receivable

Collections

Bookkeeping

Microsoft Office

Excel

Outlook

Phone etiquette

Customer service

Data entry

Organizational skills

Attention to detail

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Some college

Tools

Microsoft Office

Excel

Outlook

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.

Job Components

Accuratelymaintainaccounts payable and accounts receivable including auditing,payingand filing vendor invoices according tocompanypolicy and procedure,collections,preparing customer invoices, purchaseordersand delivery tickets accurately andtimely. Perform monthly,quarterlyand year-end closeefficiently, accurately andon schedule. Verify depositsareaccurateand made ona timelybasis. Upload and downloadhandheld computerdevices and processdataaccording to a set schedule. Provide exceptional customer service both in person and over the phone Supports front counterretailas needed Maintain dealerdatabase. Assistwithinventorycount and researchvariances. All other duties as assigned

Qualifications

High school graduate (or equivalent).Somecollegepreferred. At least one year of administrative support experience in a warehouse orretailenvironment At least one year of bookkeeping or accounting experience, including AP,ARand Collections. Proficient in Microsoft Office products, including Outlook and Excel. Multi-line phone experiencerequired. Demonstrated use of professional etiquetterequired. Excellent verbal communication skills arerequired. Previousexperience in a customer-facing role isrequired. Ability to multi-task, quickly transitioning from one function/task to the next. Demonstrates good organizational skills and can prioritize tasks Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Must work effectively in a team environment Strong data entry skills

Scope Data

Works under general supervision. Work receives regular review by Manager.Operate with integrity and demonstrate a positive attitude.

Work Environment

Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts,fumesor airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depthperceptionand ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Occasionallifting up to25lbs.Withoutassistance Ability to sustain extended periods of sitting, occasional standing and walkingthroughout the day Prolonged use of personalcomputerandtelephone Use of Personal Protective Equipment (PPE) may be required Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.