Office Associate

interstate; City of Rochester (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Interstate Batteries is seeking an Office Associate to manage front desk duties, phones, paperwork, and basic accounting functions. You will support distributor operations by handling AP/AR tasks, processing invoices, and assisting with customer service and retail activities at the front counter.

The role requires at least one year of administrative or bookkeeping experience, proficiency with Microsoft Office, and strong communication skills.

Qualifications

• High school graduate (or equivalent). Some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment.
• At least one year of bookkeeping or accounting experience, including AP, AR and collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills are required.
• Previous experience in a customer-facing role is required.

Responsibilities

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
• Verify deposits are accurate and made on a timely basis.
• Upload and download handheld computer devices and process data according to a set schedule.
• Provide exceptional customer service both in person and over the phone
• Supports front counter retail as needed
• Maintain dealer database.
• Assist with inventory count and research variances.
• Follow / fulfill all driver program requirements, as specified by the manager
• All other duties as assigned

Skills

Administrative support

Customer service

Data entry

Multi-line phone handling

Education

High school diploma

Some college

Tools

Microsoft Office

Outlook

Excel

Job description

Purpose of Job

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.

Job Components

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
• Verify deposits are accurate and made on a timely basis.
• Upload and download handheld computer devices and process data according to a set schedule.
• Provide exceptional customer service both in person and over the phone
• Supports front counter retail as needed
• Maintain dealer database.
• Assist with inventory count and research variances.
• Follow / fulfill all driver program requirements, as specified by the manager
• All other duties as assigned

Qualifications

• High school graduate (or equivalent). Some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment
• At least one year of bookkeeping or accounting experience, including AP, AR and Collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills are required.
• Previous experience in a customer-facing role is required.
• Ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks
• Works with a high degree of accuracy and attention to detail
• Approaches tasks with a sense of urgency
• Must work effectively in a team environment
• Strong data entry skills
• Ability to operate a motor vehicle
• Must have a clean drivers record AND meet driver qualifications requirements
• Must possess valid Driver's license

Scope Data

Works under general supervision. Work receives regular review by Manager.

Operate with integrity and demonstrate a positive attitude.

Work Environment

• Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
• Specific vision abilities include close vision, depth perception and ability to adjust focus.
• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
• Occasional lifting up to 25 lbs. Without assistance
• Ability to sustain extended periods of sitting, occasional standing and walking throughout the day
• Prolonged use of personal computer and telephone
• Use of Personal Protective Equipment (PPE) may be required
• Exposed to the hazards of the road when operating or riding in a vehicle

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Salary Requirements

$17-$23

Benefits Information