Office Associate

Royal Bank of Canada; Frisco (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Royal Bank of Canada in Frisco is seeking an Office Associate to help the branch run smoothly by handling client needs and daily administrative tasks. You will answer calls, greet visitors, manage mail, and support Financial Advisors and Client Associates with events and reports.

The role requires strong communication, reliable computer skills, and the ability to coordinate multiple projects under pressure in a fast-paced environment. A professional, collaborative mindset is essential.

Qualifications

• 1+ year of general office experience.
• Proficient computer skills including Microsoft Office suite.
• Strong verbal and written communication skills.
• Excellent people and organizational skills with the ability to coordinate multiple projects and work effectively under pressure to meet deadlines.
• Ability to work independently in a fast-paced, dynamic environment and consistently use good judgement.

Responsibilities

• Answer incoming calls, greet visitors, and maintain office supplies including marketing and new account opening materials, open and manage incoming mail.
• Support Financial Advisors (FA) and Client Associates (CA) with administrative assistance such as mass mailings and expense reports.
• Plan and coordinate client and vendor events, both on- and off-site by creating documents and agendas and handling all logistics
• Act as back-up when support staff is out of the office
• Provide IT support and order all necessary equipment and upgrades for branch staff

Skills

Office experience

Microsoft Office

Verbal and written communication

Organizational skills

Independent under pressure

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

What is the opportunity?

Join RBC and be an integral member of our team. As Office Associate, you will provide support to ensure the branch operates efficiently on an ongoing basis, especially handling the needs and requests of our clients.

What will you do?

• Answer incoming calls, greet visitors, and maintain office supplies including marketing and new account opening materials, open and manage incoming mail
• Support Financial Advisors (FA) and Client Associates (CA) with administrative assistance such as mass mailings and expense reports
• Plan and coordinate client and vendor events, both on- and off-site by creating documents and agendas and handling all logistics
• Act as back-up when support staff is out of the office
• Provide IT support and order all necessary equipment and upgrades for branch staff

What do you need to succeed?

Must-have

• 1+ year of general office experience
• Proficient computer skills including Microsoft Office suite
• Strong verbal and written communication skills
• Excellent people and organizational skills with the ability to coordinate multiple projects and work effectively under pressure to meet deadlines
• Ability to work independently in a fast‑paced, dynamic environment and consistently use good judgement

Nice-to-have

• Associate's degree or Bachelor's degree
• Basic understanding of financial services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

• Calendar Management
• Communication
• Computer Literacy
• Detail‑Oriented
• Email Services
• Knowledge Organization
• Office Administration
• Spreadsheet Software
• Teamwork
• Time Management

Additional Job Details

Address:

1 COWBOYS WAY:FRISCO City:

Frisco Country:

United States of America Work hours/week:

40 Employment Type:

Full time Platform:

WEALTH MANAGEMENT Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-11-03 Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.