Complex Operations Associate

Royal Bank of Canada; Seattle (WA); On-site; USD 44,000 - 66,000; Full time

Job summary

Royal Bank of Canada Wealth Management in Seattle is seeking a Complex Operations Associate to help complex branch offices run efficiently. You will handle cashiering duties and ensure accuracy of client transactions, while collaborating with branch personnel to support daily operations and customer service.

The role offers training, development, and opportunities to grow within a global financial institution.

Qualifications

• 1+ years general office experience.
• Excellent computer skills (including Microsoft Office).
• Strong interpersonal, organizational and verbal and written communication skills and attention to detail.
• Ability to manage multiple demands and competing priorities in a fast-paced environment.

Responsibilities

• Accurately record all checks, securities and coupons received from clients and ensure they are credited to the proper accounts; transmit checks to Minneapolis daily and notify Financial Advisor/Client Associate of all checks received.
• Enter all syndicate tickets promptly and ensure they are completed properly with required documentation and approvals.
• Facilitate timely correction of trade-related errors by following cancellation and rebilling processes in compliance with policies.
• Perform general office responsibilities including opening and distributing mail, stamping outgoing mail, and maintaining correspondence as required by RBC.

Skills

General office experience

Microsoft Office

Interpersonal communication

Education

Associate's degree

Bachelor's degree

Job description

Job Description

What is the opportunity?

Join RBC Wealth Management as a Complex Operations Associate and help our complex branch offices run efficiently. You will handle cashiering duties and ensure the accuracy of client transactions. You will also interact with employees throughout the branches within the complex.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

• Accurately record all checks, securities and coupons received from clients and ensure that they are credited to the proper accounts. Transmit all checks received for deposit to Minneapolis on a daily basis. Promptly and accurately notify the respective Financial Advisor and/or Client Associate of all checks received
• Enter all syndicate tickets promptly and ensure they are completed properly with the required documentation on file and management approvals
• Facilitate the timely correction of any trade-related errors by following processes for cancelling and rebilling trades in compliance with RBC's regulatory policies and procedures
• Perform general office responsibilities including opening and distributing mail, stamping outgoing mail, and maintaining correspondence as required by RBC

What do you need to succeed?

Must-have

• 1+ years general office experience
• Excellent computer skills (including Microsoft Office)
• Strong interpersonal, organizational and verbal and written communication skills and attention to detail
• Ability to manage multiple demands and competing priorities and to work effectively in a fast-paced environment

Nice-to-have

• Associate's or Bachelor's degree or job-related experience
• Prior financial services experience
• Series 7 & 66 (or 63/65)
• Advanced math skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $44,000 - $66,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

• Calendar Management
• Communication
• Computer Literacy
• Detail-Oriented
• Email Services
• Knowledge Organization
• Office Administration
• Spreadsheet Software
• Teamwork
• Time Management

Additional Job Details

Address:

401 UNION STREET:SEATTLE City:

Seattle Country:

United States of America Work hours/week:

40 Employment Type:

Full time Platform:

WEALTH MANAGEMENT Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-11-03 Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together